Shankar C
Bangalore
Summary
Results-driven Senior Operations Manager with 5.5+ years of expertise in Supply Chain Management (SCM), Logistics, and Warehouse Optimization in FMCG & E-commerce.
- Proven track record in: Cost Reduction – Slashed logistics expenses via route optimization & inventory control.
- Warehouse Efficiency – Improved inventory accuracy & on-time delivery by 30%+.
- Vendor & Team Leadership – Managed 50+ suppliers, negotiated contracts, and led high-performing teams. T
- ech-Driven Operations – Proficient in ERP, Zoho, Tally, Python, and Advanced Excel for data-driven decisions.
Overview
14
14
years of professional experience
Work History
Senior Manager, Operations
Gourmet Garden
Bangalore
03.2022 - Current
- Led end-to-end supply chain operations for FMCG, reducing logistics costs by 18% via route optimization.
- Managed warehouse operations, improving inventory accuracy to 99.5% and on-time delivery to 97%.
- Led a team of 50+, optimizing workforce productivity and reducing labor costs by 12%.
- Negotiated with 50+ vendors, securing 15% cost savings while maintaining quality and compliance.
- Implemented ERP & automation tools, cutting manual errors by 25% and boosting reporting efficiency.
- Hub Manager (Feb 2020 – Mar 2022)
Assistant Station Manager
Blinkit (formerly Grofers India Pvt. Ltd.)
Bangalore
01.2019 - 01.2020
- Managed last-mile delivery operations, improving delivery time by 20% via route optimization.
- Led 15+ delivery associates, reducing delays by 15% through real-time tracking.
- Ensured 100% compliance with vehicle safety standards, minimizing accidents and fines.
- Operations Supervisor (Aug 2017 – Dec 2018)
Senior Associate
HGS Healthcare, LLC
Bangalore
12.2015 - 02.2017
- Processed 500+ insurance claims/month, ensuring 98% accuracy and regulatory compliance.
- Associate (Nov 2013 – Nov 2015)
Tech Support Agent
Mphasis
Bangalore
05.2011 - 09.2013
- Resolved 100+ technical issues/week, achieving 95% customer satisfaction.
Education
Bachelor of Computer Applications - BCA
Bangalore University
01.2011
Skills
- ERP Systems Advanced Excel (VLOOKUP, pivot tables, macros) Zoho Tally Prime
- Seagull Scientific BarTender Shopify CRM Basic Python (automation and data analysis)
CORE COMPETENCIES
- Supply Chain Management | Warehouse Operations | Logistics & Distribution | Inventory Control
- Vendor & Procurement Management | Demand Planning | Cost Optimization | Team Leadership
- MIS & Data Analytics | Process Improvement | Compliance & Safety | Customer Satisfaction
Timeline
Senior Manager, Operations
Gourmet Garden
03.2022 - Current
Assistant Station Manager
Blinkit (formerly Grofers India Pvt. Ltd.)
01.2019 - 01.2020
Senior Associate
HGS Healthcare, LLC
12.2015 - 02.2017
Tech Support Agent
Mphasis
05.2011 - 09.2013
Bachelor of Computer Applications - BCA
Bangalore University
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