Shantam Rajan
Bengaluru
Summary
Certified PMP, PMI-ACP, and CSM Project Manager with over 12 years of experience leading global IT infrastructure projects and digital transformation initiatives. Skilled in managing full lifecycle delivery of infrastructure across headquarters, factories, and distribution centers. Adept at stakeholder coordination, vendor governance, and ensuring technical excellence on projects ranging from $500K to $1M USD.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Manager – IT Infrastructure
Unilever
Bengaluru
08.2022 - Current
- Led global IT infra projects including network rollout, data center consolidation, and firewall deployments.
- Implemented IT infrastructure at new North America HQ and multiple distribution centers.
- Digitally transformed factory IT via edge computing, sensor networks, and centralized monitoring.
- Managed projects between $500K–$1M USD, aligning stakeholders, vendors, and internal teams.
- Directed workstreams for AD migration, endpoint protection, disaster recovery, and SDN setup.
- Used ServiceNow to govern SLAs, change management, and user onboarding/offboarding.
- Applied Agile-Waterfall hybrid model; ran sprints, RAID logs, and executive reporting dashboards.
- Built standardized infra documentation — HLDs, LLDs, topology diagrams, and change logs.
- Integrated InfoSec controls including VPN, firewall rules, encryption, and endpoint hardening.
Lead Project Administrator
Wipro Limited
02.2020 - 08.2022
- Administered $5M annual tech portfolio across infrastructure and vendor delivery operations.
- Delivered global IOS network upgrade across 250+ sites and 4000+ devices, achieving 95% success.
- Improved procurement efficiency and PO tracking, resulting in 5% cost savings.
- Reduced contract escalations by 10% through strong finance coordination and contract hygiene.
Senior Vendor Manager
Wipro / Nityo InfoTech
08.2019 - 02.2020
- Ensured vendor SLAs aligned with contracts, driving 98% delivery compliance.
- Reduced incident escalations by 25% through structured reviews and SLA enforcement.
- Improved supplier performance by 15% via process alignment and documentation.
Specialist Partner Management
Subex Limited
05.2016 - 08.2018
- Managed partner onboarding and vendor governance for telecom IT services.
Project Manager
Injected Pvt. Ltd.
10.2015 - 05.2016
- Handled internal IT projects, infrastructure upgrades, and release coordination.
Product Sales Specialist
Redington India Ltd.
07.2013 - 08.2015
- Supported B2B enterprise hardware and software sales across regional markets.
Business Analyst
Global Sourcing Group
03.2008 - 05.2011
- Prepared business process flows, stakeholder reports, and vendor RFP analysis.
Education
PGDM - IT Systems
MIT School of Telecom Management
Pune01.2013
B.Tech - Electrical Engineering
Priyadarshini College of Engineering
Nagpur01.2007
Skills
- IT Infrastructure Rollouts
- Network & Firewall Implementations
- Active Directory
- SDN
- Industrial IoT
- Edge Computing
- Agile Delivery Models
- Hybrid Delivery Models
- RAID Logs
- Governance
- Budget Management
- ServiceNow
- InfoSec Alignment
- Risk Control
Certification
- PMP, Project Management Institute, 05/01/27
- PMI-ACP, Agile Certified Practitioner, 04/01/26
- Certified ScrumMaster (CSM), 03/01/25
- ITIL Foundation
- BCS Foundation Certificate in Agile V2.1
Languages
- English
- Hindi
Timeline
Project Manager – IT Infrastructure
Unilever
08.2022 - Current
Lead Project Administrator
Wipro Limited
02.2020 - 08.2022
Senior Vendor Manager
Wipro / Nityo InfoTech
08.2019 - 02.2020
Specialist Partner Management
Subex Limited
05.2016 - 08.2018
Project Manager
Injected Pvt. Ltd.
10.2015 - 05.2016
Product Sales Specialist
Redington India Ltd.
07.2013 - 08.2015
Business Analyst
Global Sourcing Group
03.2008 - 05.2011
PGDM - IT Systems
MIT School of Telecom Management
B.Tech - Electrical Engineering
Priyadarshini College of Engineering
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