Summary
Overview
Work History
Education
Skills/Core Competency
Accomplishments
Timeline
Generic
SHANTANU SINGH

SHANTANU SINGH

Noida

Summary

Dynamic Product Manager with over 6 years of experience in B2B/B2C and FinTech sectors, specializing in innovative product strategies and user experience enhancement. Proven track record of driving business growth and delivering high-impact products in collaborative environments. Seeking opportunities to leverage my expertise to further business objectives and foster innovation.

Overview

6
6
years of professional experience

Work History

Associate Product Manager(Payments Platform)

Paytm
Noida
10.2021 - Current
  • Drove UI enhancements for the App cashier page, integrating merchant logos and custom branding, prioritizing payment options based on user transaction history. This increased user conversion by 30%, boosted pre-payment success rates by 15%.
  • Developed a cost-based (CC/DC) transaction routing engine that optimized card transaction flows across gateways, reducing payment gateway costs by 1.5%(~5cr Yearly), significantly boosting revenue.
  • Managing the development and optimization of payment links and co-branded pages. Lead to the GMV growth from 150cr/year to 380 cr/year.
  • Developed MARS, an AI-driven alerting and monitoring tool that reduced MTTD (Mean Time To Detect) of issues from 24 hours to 30 minutes by providing insightful alerts via email and WhatsApp notifications with pinpointed root causes.
  • Led the GTM strategy, resulting in the onboarding of the top 15 merchants to use MARS as a tool for monitoring and alerting.
  • Implemented automated cost reconciliation, involving design, integration, and testing for seamless processes; this reduced operational overload by 20%.
  • Developed a cost-based (CC/DC) transaction routing engine that optimized card transaction flows across gateways, reducing payment gateway costs by 1.5%(~5cr Yearly), significantly boosting revenue.
  • Established GDPR-compliant data governance framework, improving data quality and consistency.

Business Analyst

Paytm
Noida
04.2018 - 09.2021
  • Performed requirement analysis and elicitation, acting as a bridge between business users, stakeholders, and development teams
  • Conducted stakeholder interviews and facilitated workshops to elicit requirements
  • Documented business requirements, user stories, functional specifications
  • Collected, analyzed, and interpreted data to identify trends, patterns, and insights
  • Used data modelling practices to analyse findings and create suggestions
  • Automated reporting processes and dashboards using Tableau and PowerBI.

Education

B.Tech. Computer Science -

Noida International University
Greater Noida
07-2016

Skills/Core Competency

  • Core: Product Lifecycle Management,Product Prioritization, Wireframe Creation,Product Strategy & Roadmap , User Research & Competitive Analysis
  • Data Technologies: SQL, Hadoop, Spark, RESTful APIs
  • Stream Processing Platforms/Frameworks: Apache KAFKA, Apache Flink
  • Change Data Capture Tools: Debezium
  • Data Visualization: Tableau, PowerBI, GDS (Google Data Studio), MS-Excel

Accomplishments

  • Awarded as Paytm Rockstar as Best Performer over the last 2 years.
  • Won Paytm Hall of Fame Award for exceptional performance in 2023-24.

Timeline

Associate Product Manager(Payments Platform)

Paytm
10.2021 - Current

Business Analyst

Paytm
04.2018 - 09.2021

B.Tech. Computer Science -

Noida International University

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SHANTANU SINGH