SHANTARAM SATAM

- Optimized pricing strategies and inventory control, resulting in increased revenue. - Analyzed market trends and demand patterns, enabling data-driven decision-making. - Collaborated with sales, marketing, and operations teams to align strategies and enhance revenue management. - Monitored KPIs and generated performance reports. - Conducted market research to identify new revenue opportunities. - Contributed to system improvements and process enhancements.

- Optimised pricing and seat inventory, resulting in increased revenue generation. - Analyzed booking patterns, demand forecasts, and competitor pricing. - Monitored flight performance metrics, identifying key areas for enhancement. - Conducted market research to guide and refine pricing strategies. Worked closely with sales team to develop promotional strategies. - Utilized revenue management systems for data-driven decisions.

- Optimized pricing and inventory to maximize revenue.
- Analyzed booking trends and competitive pricing.
- Monitored performance metrics and identified improvement areas.
- Conducted market research for pricing strategies.
- Collaborated on promotional pricing with sales and marketing.

- Managed and distributed airline fare data to global distribution systems (GDS) and online travel agencies (OTA).

- Analyzed fare trends, informing pricing strategies and enhancing competitive positioning.

- Ensured accuracy and compliance of fare information, contributing to adherence to industry standards.

- Coordinated with airlines for fare data collection and validation.

- Collaborated with IT to enhance fare distribution systems, improving functionality and resolving technical issues.

- Monitored industry changes and updated fare distribution processes accordingly.

- Provided training and support on fare filing processes.

Served as SME in fares filing process with Gulf Air, uploading fares, rules, and restrictions in GDS via ATPCO system and performing quality checks in GDS (Sabre/Amadeus/Galileo) to ensure client confirmation of accurate fare and rule conditions per airline intent.

• Auditing Tickets for Published and Unpublished Sales as well as Exchange and Refunds.
• Raising Agent Debit Memo (ADM) if found inaccurate.
• Raising Agent Debit Memo with help of PNRviewer and RPA.
• Fare construction on Amadeus and Babel.
• Responsible for Disputes and handling queries.
• Given Excel Brainwaves.

• Handled diverse passenger profiles and resolved their queries efficiently on behalf of Air India.
• Processed date changes and cancellations, including handling associated SSR services.
• Escalating passenger issues for timely resolution.

• Managed diverse customer profiles and resolved their queries efficiently.
• Drove product sales through effective customer engagement and needs assessment.
• Raised and coordinated error cases with the Error Handling team to ensure timely corrective action.