Shanthee Sampath
Bengaluru
Summary
Highly passionate and seasoned Senior QA Manager with 14 years of experience in creating business value through technology. Proficient in building strategic vision and leading transformations by fully leveraging changes and their accelerating impact. Skilled in people management, adept at building teams from the ground up and implementing change management strategies. Demonstrates excellent negotiating and influential skills, making critical decisions during challenges. Additionally, brings a technical program manager flavor by seamlessly integrating technology solutions into strategic initiatives, ensuring alignment with business objectives and optimizing project outcomes. A passionate champion of Diversity, Equity, and Inclusion (DEI), fostering an inclusive work environment.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Sr. Technical Program Manager - Fire Tablets
Amazon Development Centre
10.2023 - Current
- Responsible for roadmap, release planning, project execution and driving strategic initiatives aimed at enhancing customer experiences and driving business growth
- Leading projects for the device setup on Tablets with focus on reducing customer friction, increasing engagement, and optimizing code flow
- Coordinate with critical cross-functional teams for authentication, payments and settings managing risks, ensuring quality, and providing regular project updates
- Additionally, as TPM for the Dynamic Upsell Service team, oversee projects to drive monetization and engagement across various device families like multimodal, e-reader, fireTV and Tablets
- Collaborating closely with partner teams like Prime, Audible, and Luna, to coordinate upsell launches and streamline partner onboarding processes
- For Maps on Tablets, oversee the technical management of the Maps app, Maps SDK, and On Device Navigation Prebuilt Service (ODNP) - handling all communication with external partners like HERE Technologies to ensure seamless navigation support across multiple apps
- Through effective project management and collaboration, drive innovation and deliver exceptional experiences to customers.
Sr. Quality Assurance Manager - Fire Tablets
Amazon Development Centre
11.2021 - 09.2023
- Envisioned and transformed the client software qualification on Fire Tablets over a multiyear journey by identifying the opportunities, setting up the fundamentals right, building competency to achieve long term goals
- Laid out specific short-term goals to achieve end state that was envisioned by identifying the strengths and opportunistic areas and propelling the change positively
- In 2 years', time, upskilled a team of 10 manual testers who contributed to automation and enabling a CI/CD system resulting in 40% reduction in headcount with 60% reduction in execution cycle time
- Introduced early qualification cycles for early defect finds & implemented additional test coverage with respect to Non-functional qualification resulting in higher quality.
Sr. Quality Assurance Manager - Appstore on FireTv
Amazon Development Centre
11.2019 - 11.2021
- Responsible for the deliverables of the validation team for Appstore on FireTV
- Led the release processes by establishing clear release criteria/ metrics and establishing RACI with cross functional teams spreading across the globe
- Adopted the right strategies for optimal testing to cater to the needs of increasing in number of devices (2 every year) and 80+ countries
- Responsible for hiring/managing & developing competencies in the QA team.
Quality Assurance Manager - Appstore on Tablets
Amazon Development Centre
09.2018 - 11.2019
- Responsible for quality of Appstore Client APK (an Android based FireOS application) and backend services built on top of Spring framework
- Fire Tablets Appstore enables (1) discovery of apps, games, and video contents in 21 Fire Tablet device types to ~35MN+ customers across the globe [10 Marketplaces], (2) Purchase, Download, and Install of apps, and (3) user engagement metrics collection to measure feature performances for business decisions
- As a first line manager, I had hands on experience in qualifying every release
- Identified opportunities for test automation and guided implementation of automated testing frameworks and tools to improve testing efficiency and reduce manual effort
- Oversaw the identification, documentation, and tracking of defects and issues throughout the testing process
- Collaborated with development teams to ensure timely resolution and validation of fixes.
Quality Assurance Lead - Appstore on Tablets
Amazon Development Centre
08.2017 - 09.2018
- Test lead for Appstore on Tablets qualification
- Developed and implemented a test strategy to effectively test Jumpstart - discovery of Apps and games during device setup across 18 device types and 10 market places
- Instrumental in setting up of testing lab for all tablets to measure performance and latency.
Member Technical Staff 3
Juniper Networks India Pvt Ltd
07.2009 - 07.2017
- My responsibilities as Test engineer comprised of validating L3 protocols in various network topologies, including different network sizes and topologies, Set up and maintain test environments with the necessary configurations to simulate real-world network scenarios, Collaborate with other teams to perform interoperability testing with third-party devices and networking equipment, Utilize test automation tools and frameworks to streamline and accelerate regression testing processes while maintaining test coverage and Identify, document, and report defects and anomalies.
Skills
Strategy & Portfolio Management
Leadership
Project Management
Cross team collaboration
Defect tracking
Test Automation
Agile Methodologies
Performance testing
Privacy and Security testing
End to end system testing
Timeline
Sr. Technical Program Manager - Fire Tablets
Amazon Development Centre
10.2023 - Current
Sr. Quality Assurance Manager - Fire Tablets
Amazon Development Centre
11.2021 - 09.2023
Sr. Quality Assurance Manager - Appstore on FireTv
Amazon Development Centre
11.2019 - 11.2021
Quality Assurance Manager - Appstore on Tablets
Amazon Development Centre
09.2018 - 11.2019
Quality Assurance Lead - Appstore on Tablets
Amazon Development Centre
08.2017 - 09.2018
Member Technical Staff 3
Juniper Networks India Pvt Ltd
07.2009 - 07.2017
Similar Profiles
KARUNESH GUPTAKARUNESH GUPTA
Senior Product Manager | Technical Program Manager at AMAZON DEVELOPMENT CENTRE INDIASenior Product Manager | Technical Program Manager at AMAZON DEVELOPMENT CENTRE INDIA
Divya MadukalDivya Madukal
Quality Associate (LMAQ - Quality) at Amazon Development CentreQuality Associate (LMAQ - Quality) at Amazon Development Centre
BALAJI MBALAJI M
CXQO associate at Amazon Development Centre India Pvt. Ltd.,CXQO associate at Amazon Development Centre India Pvt. Ltd.,
Amit TakalkarAmit Takalkar
Device, Digital & Alexa Support Ops D2TS GrpM at Amazon Development Centre (India) Pvt. Ltd.Device, Digital & Alexa Support Ops D2TS GrpM at Amazon Development Centre (India) Pvt. Ltd.
Keshav PushadappuKeshav Pushadappu
Community Specialist at G2.com Private LimitedCommunity Specialist at G2.com Private Limited