Shanu Shyam
Durgapur
Summary
Accomplished Senior Executive with a proven track record at Bajaj Finance Ltd, specializing in operations, service delivery, and consumer loan underwriting. Excelled in multitasking and problem resolution, enhancing customer satisfaction and operational efficiency. Skilled in MS Office, demonstrating strong computer and interpersonal abilities. Achieved significant improvements in service delivery, contributing to the company's growth.
Overview
7
7
years of professional experience
Work History
Senior Executive- Operations and Service
Bajaj Finance Ltd
06.2023 - 01.2024
- Consumer durable loan underwriting and disbursement.
- Managed operations and service delivery.
Executive- Credit Operations
Bajaj Finance Ltd
12.2019 - 05.2023
- Served as a cashier and provided customer support, handling transactions and resolving customer issues efficiently.
- Cross sold personal loan to potential customer.
- Sold insurance products and SME (Small and Medium Enterprises) products.
- Consumer durable loan underwriting and disbursement.
Under the Supervision of a Practicing Advocate
Xyz
01.2017 - 03.2019
Education
Bachelor of Arts - History
Durgapur Government College
Durgapur, India 04.2001 -
Higher Secondary -
Durgapur A.VB High School
Durgapur, India 04.2001 -
Madhyamik -
Durgapur A.V.B High School
Durgapur 04.2001 -
Skills
Problem resolution
Computer skills
MS office
Multitasking Abilities
Timeline
Senior Executive- Operations and Service
Bajaj Finance Ltd
06.2023 - 01.2024
Executive- Credit Operations
Bajaj Finance Ltd
12.2019 - 05.2023
Under the Supervision of a Practicing Advocate
Xyz
01.2017 - 03.2019
Bachelor of Arts - History
Durgapur Government College
04.2001 -
Higher Secondary -
Durgapur A.VB High School
04.2001 -
Madhyamik -
Durgapur A.V.B High School
04.2001 -
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