Sharath Prakash
Fraud Analyst
Bangalore,Male
Summary
Dynamic professional seeking a full-time role that presents meaningful challenges while leveraging strong interpersonal skills, effective time management, and proven problem-solving abilities. Committed to fostering collaborative environments and driving results through innovative solutions. Eager to contribute to a team-oriented organization that values creativity and strategic thinking. Prepared to embrace opportunities for growth and development in a fast-paced setting.
Overview
6
6
years of professional experience
2
2
Certifications
5
5
Languages
Work History
Senior Analyst
Commonwealth Bank of Australia
Bengaluru
04.2023 - Current
- Complying with Service Level Agreement standards for delivery and adhering to procedures
- Provide elevated level service to the internal and external stakeholders to enhance customer experience
- Regularly reviewed and updated KYC files to include missing or updated information, thereby meeting rigorous compliance requirement
- Ensure that you comply with the Group's Health and Safety policy and all other internal Group policies and procedures
- Develop an environment of continuous focus on quantifiable productivity and quality.
- Regular and timely updates provided via reports and key stats to ensure that status of work is communicated effectively to all stakeholders to provide a smooth flow of business
- Built strong working relationships between Operations teams
- Reviewed and updated client profiles periodically to align with regulatory requirements and risk classifications.
- Maintained fraud analysis models to improve company systems.
- Monitored financial transactions and immediately reported suspicious activity to authorities.
- Detailed understanding of project management lifecycles, disciplines and procedures.
- Detailed knowledge and experience in working on mid to large sized projects.
- Cross trained for few other process to support the team when there is a requirement.
Risk Analyst (Trust and Safety)
Concentrix Daksh
Bengaluru
01.2022 - 04.2023
- Conduct comprehensive investigations to catch fraudsters, enforce product policies, identify abuse and spam patterns, and drive innovative abuse mitigation solutions.
- Evaluate business and finance records and determine the level of risk
- Proactive monitoring and timely mitigation of potential fraud attacks
- Examined reports, accounts and evidence to determine integrity and accuracy of information
- Capturing screenshots to back up reports
- Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels
- Identify issues and delay in payments and policy violations
Claims Associate
Legato Health technology
01.2020 - 01.2022
- Part of Order to Cash Billing Team
- Reconciliation of reports and auditing & billing activities
- Rectification of claim errors.
- Managed quality assurance program including quality check for entire team
- Updating volumes in daily dashboard and ensure all metrics met.
- Data updating and maintaining data
- Training the new joiners regarding the process
- Pricing the claims as per the data submitted and provider request
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Posted payments to accounts and maintained records.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures
- Evaluated and settled complex insurance claims in strict timeframes.
- Examined reports, accounts and evidence to determine integrity and accuracy of information
- Maintained confidentiality of patient finances, records and health statuses.
Education
MBA - Finance
Jain University
Bengaluru, India 04.2001 -
Bachelor of commerce - Finance
CMR Institute of Management Studies
Bengaluru, India01.2020
Skills
- Team Player
- Dispute resolution
- Fraud Patterns
- Financial Crime
- Anti-Money Laundering
- KYC Verification
- Policy & Regulations
- MS Excel
- Fraud detection
Certification
Power BI Workshop
Timeline
ACAMS
06-2025
Power BI Workshop
08-2024
Senior Analyst
Commonwealth Bank of Australia
04.2023 - Current
Risk Analyst (Trust and Safety)
Concentrix Daksh
01.2022 - 04.2023
Claims Associate
Legato Health technology
01.2020 - 01.2022
MBA - Finance
Jain University
04.2001 -
Bachelor of commerce - Finance
CMR Institute of Management Studies
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