Sharanya A G
Thoothukudi
Summary
Results-driven Business Analyst with over 14 years of experience in the insurance domain, specializing in Property & Casualty (P&C) and Life Insurance. Expert in gathering and analysing business requirements, streamlining processes, and facilitating communication between stakeholders and development teams. Proven ability to deliver data-driven solutions that enhance operational efficiency and support strategic decision-making.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Analyst
Tata Consultancy Services (TCS)
06.2011 - Current
- Collaborated with cross-functional teams and stakeholders to gather, analyze, and document detailed business requirements for Property & Casualty (P&C) and Life insurance projects.
- Facilitated Agile ceremonies including sprint planning, backlog grooming, and daily stand-ups using JIRA and Rally to ensure smooth project delivery.
- Created and maintained comprehensive business documentation including BRDs, FRDs, user stories, and process flow diagrams to support development and testing teams.
- Conducted gap analysis and process improvement workshops resulting in increased operational efficiency and reduced turnaround times for insurance claim processing.
- Coordinated User Acceptance Testing (UAT) efforts by designing test cases, managing defect tracking through RTC, and liaising between business users and technical teams to ensure quality deliverables.
- Supported release planning and change management activities while ensuring compliance with regulatory requirements specific to insurance domain standards.
- Mentored junior analysts and facilitated knowledge transfer sessions to improve team capabilities and foster a collaborative work environment.
- Analyzed business requirements to develop strategic solutions aligned with organizational goals.
- Developed comprehensive documentation for business processes, ensuring clarity and consistency across teams.
Education
Master of Business Administration (MBA) -
Thiagarajar School of Management
Madurai, India01.2011
Bachelor of Science (BSc) - Computer Science
St. Mary's College
Thoothukudi, India01.2009
Skills
- Business Analysis & Requirement Gathering
- Insurance Domain Expertise – P&C and Life Insurance
- Agile & Scrum Methodologies
- Tools: JIRA, Rally, RTC
- Stakeholder Management
- Process Improvement & Gap Analysis
- Documentation – BRD, FRD, Use Cases, User Stories
- Data Analysis & Reporting
- UAT Planning & Execution
- Cross-Functional Team Collaboration
Certification
- AINS (Associate in General Insurance) – The Institutes
- LOMA 281: Meeting Customer Needs with Insurance and Annuities
- LOMA 291: Improving the Bottom Line through Underwriting and Claims
- RPF (Retirement Plans Fundamentals) – ASPPA
Languages
English (Fluent)
Tamil (Fluent)
Timeline
Business Analyst
Tata Consultancy Services (TCS)
06.2011 - Current
Master of Business Administration (MBA) -
Thiagarajar School of Management
Bachelor of Science (BSc) - Computer Science
St. Mary's College
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