Summary
Overview
Work History
Education
Skills
Timeline
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sharath amin

sharath amin

Network Support engineer
Udupi

Summary

Dynamic Network Support Engineer with a proven track record at IBM-ESP, excelling in network troubleshooting and configuration. Enhanced system performance and reduced downtime through effective problem-solving and collaboration with cross-functional teams. Skilled in wireless networking and committed to fostering team growth through training and mentorship.

Experienced with network troubleshooting, configuration, and support. Utilizes in-depth knowledge of network protocols and hardware to maintain and optimize system performance. Track record of delivering efficient solutions and ensuring seamless network operations.

Overview

7
7
years of professional experience

Work History

Network Support Engineer

Softpro Bussiness Solution
12.2022 - Current
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
  • Supported users in setup and configuration of wireless bridge networks.
  • Reduced downtime for clients by providing efficient technical support and timely issue resolution.
  • Conducted regular preventative maintenance on networks to ensure continued stability and performance.
  • Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
  • Provided training for junior engineers in network support best practices, contributing to overall team growth and skill development.
  • Collaborated with cross-functional teams to design and implement comprehensive network solutions for clients.
  • Supported the growth of the organization by ensuring all network systems were scalable and capable of handling increased demands.

Network Support Engineer

IBM-ESP
03.2019 - 06.2022
  • Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.
  • Supported the growth of the organization by ensuring all network systems were scalable and capable of handling increased demands.
  • Collaborated with cross-functional teams to design and implement comprehensive network solutions for clients.
  • Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
  • Reduced downtime for clients by providing efficient technical support and timely issue resolution.
  • Supported users in setup and configuration of wireless bridge networks.
  • Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.

Education

Master of Science - Computer Science

Mahatma Gandhi Memorial College
Udupi, India
04.2001 -

Bachelor of Science - Statistics

Mahatma Gandhi Memorial College
Udupi, India
04.2001 -

Skills

Network troubleshooting

IP addressing and subnetting

Network configuration

IP addressing

Wireless networking

Switching technologies

Network support

Software installation

Timeline

Network Support Engineer

Softpro Bussiness Solution
12.2022 - Current

Network Support Engineer

IBM-ESP
03.2019 - 06.2022

Master of Science - Computer Science

Mahatma Gandhi Memorial College
04.2001 -

Bachelor of Science - Statistics

Mahatma Gandhi Memorial College
04.2001 -

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sharath aminNetwork Support engineer