Sharath H G
Bangalore
Summary
Seeking a position to utilize my skills and abilities in an organization that offers challenge and professional growth while being resourceful, innovative and flexible.
A person with high confidence, integrity, positivism, has an ability to lead people, disciplined and sincere in the execution of work with confidence.
Flexible hard worker ready to learn and contribute to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Manager
Oben Electric
01.2024 - Current
- I am a service manager, service advisor, floor in charge, and spare parts incharge at Oben Service Centre.
- I am the main face of the customer at Oben Electric.
- Achieved 4.4 Ratings For Service From Customer.
- Solving All Problems of Customer.
- Helping Technicians Diagnosing The Vehicle.
- Training Technicians How To Follow SOP.
- Implemented, Dry Was at Oben Electric Service Centre.
- Resolved customer service requests within the given time frame.
- Taking care of entire workshop, end to end.
- Service Centre Setup Was Done By Me With My Known Vendors At Bangalore.
- Supporting in Marketing Events.
OJT Trainer
Ather Energy
05.2021 - 01.2024
- Designed and developed training materials for new employees in the organization.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
- Developed assessment tests to evaluate trainees' knowledge of course material.
- Assisted with the development of online learning modules for remote learners.
- Documented all training activities including attendance records, feedback forms, surveys.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
Service Technician, Floor Supervisor , Final Inspe
Ather Energy
01.2019 - 01.2021
- Provided technical support to customers over the phone and in person.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Tested repaired items to ensure functionality before returning them to customers.
- Resolved software-related issues by troubleshooting programs and applications.
- Provided training on the safe usage of equipment when needed.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Performed quality inspections of products and materials to ensure compliance with established standards.
Service Technician
Mahindra & Mahindra
01.2016 - 01.2019
- Diagnosed problems and determined solutions for various customer issues.
- Repaired faulty components such as motors, pumps, valves, switches.
- Conducted preventive maintenance on a variety of machines and systems.
Education
Diploma - Mechanical Engineering
VIT - Still Processing
Bangalore11.2024
SSLC -
New Indus valley
Bangalore, KARNATAKASkills
- Leadership
- Taking Care of Tools
- Setting up Service Centre
- Team Management
- Problem solving
- Troubleshooting
- Training
- Internet and E-Mail Operations
- Creating content
- Good team player
- Quick learner
- Planning
- Creative thinking
- Confidence
- Decision-making
- Strong analytical skills
Languages
- English
- Kannada
- Tamil
- Hindi
- Telugu
Hobbies and Interests
- Aspiration in sports
- Bike riding
- Cyclig
- Outdoor games like cricket and volleyball
- Cooking
- Listening to music
- Long rides
- Gardning
- Advanture
- Mobile Photo Shoot
- Exploring places
Disclaimer
I consider myself that all the statements made above are correct to the best of my knowledge and belief. I am also confident of my ability to work in a team.
Personal Information
- Date of Birth: 10/21/1996
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Roles And Responsibilities
- Team handling
- Service Center Full Setup
- Dry Wash Training
- Providing necessary training for other team members
- Processing of dealers' training
- Assisting the team members regarding the issues they face
- Compilation and submission report on a monthly basis
- Worked as a member coordinator in events by promoting vehicle details
Certification
- Train The Trainer By NTTF
Timeline
Service Manager
Oben Electric
01.2024 - Current
OJT Trainer
Ather Energy
05.2021 - 01.2024
Service Technician, Floor Supervisor , Final Inspe
Ather Energy
01.2019 - 01.2021
Service Technician
Mahindra & Mahindra
01.2016 - 01.2019
- Train The Trainer By NTTF
Diploma - Mechanical Engineering
VIT - Still Processing
SSLC -
New Indus valley
Similar Profiles
Chidamber A BChidamber A B
Senior Admin Officer (Administration) at Oben Electric Vehicles Pvt LtdSenior Admin Officer (Administration) at Oben Electric Vehicles Pvt Ltd
Subash KhanalSubash Khanal
Electrician Apprentice 3rd Term at IBEW LOCAL 353 COMMERCE ELECTRIC/ BIRNIE ELECTRICElectrician Apprentice 3rd Term at IBEW LOCAL 353 COMMERCE ELECTRIC/ BIRNIE ELECTRIC
Chris ArndtChris Arndt
Electrical Apprentice at Nelsons Twin City Electric/ Great Midwest ElectricElectrical Apprentice at Nelsons Twin City Electric/ Great Midwest Electric