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A highly motivated Aerospace Professional with extensive design engineering experience, comprising structure and systems design, able to work effectively in a team or self-motivated; able to travel and enjoys working in different countries and cultures. Expertise in engineering support ranging from conceptual design to operational product, providing engineering consultancy with a high level of professionalism. Excellent communication skills with the ability to develop designs cross functionally, valuable team member in taking a product from initial concept through to product delivery.

Four + years of experience in the IT industry Quick learner, collaborate easily with co-workers and work well independently Excellent organizational, and interpersonal skills Detailed-oriented and self-motivated Experienced in providing top-notch technical support and troubleshooting for complex IT systems. Skilled in diagnosing issues swiftly and implementing effective solutions to ensure seamless operations. Excels at communicating with clients and colleagues to deliver clear, concise guidance.

IT Systems Specialist with over 9 years of experience supporting enterprise Windows environments,
Azure Virtual Desktop infrastructure, and cloud-based solutions. Skilled in troubleshooting complex
technical issues, automating deployments, and improving system stability and performance across
large-scale environments.
Experienced working with Microsoft technologies, virtualization platforms, Active Directory, SCCM, SDWAN,
and cloud services including Azure and AWS. Strong background in
technical escalation, log analysis, infrastructurseu pport, and end-user experience
optimization within enterprise operations.
Recognized for delivering structured solutions, collaborating effectively across teams, and maintaining
high service quality in fast-paced technical environments. Passionate about process improvement,
automation, and continuous learning in modern IT infrastructure
and cloud technologies.

Self-motivated IT Professional with 10+ years of customer service experience. Proven success in troubleshooting and resolving hardware, software, business applications, and networking issues. Adept at managing competing priorities and delivering excellent service in a fast-paced environment, ensuring timely resolutions and driving ongoing process improvement efforts.

SHARATH KUMAR

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R&D User Support Engineer

Graduate Engineer Trainee

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B.E. - Mechanical Engineering

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R&D User Support Engineer

Graduate Engineer Trainee

B.E. - Mechanical Engineering

SOFT SKILLS

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