Sharmila Guru

• Worked as part of the supply chain team, handling purchasing, production planning, inventory control, material management, and data analysis. Responsible for ensuring timely procurement, optimizing production schedules, maintaining accurate inventory levels, and streamlining material flow. Proficient in using SAP (MM, PP modules) for end-to-end supply chain operations, reporting, and process automation.
• Collaborated with cross-functional teams to enhance project workflows.
• Assisted in gathering and analyzing client requirements for software solutions.
• Supported the preparation of project documentation and reports for stakeholders.
• Participated in regular team meetings to discuss project progress and challenges.
• Built relationships with customers by providing friendly customer service.

• Provided customer service support for inquiries, complaints, and returns.

Hands-on experience managing inward and outward logistics operations, ensuring smooth material receipt, verification, and dispatch, aligned with project and customer requirements. Actively involved in centralized purchasing, handling procurement for multiple locations while maintaining cost efficiency and vendor coordination.

Worked across B2B and B2C environments, understanding the nuances of each channel—focusing on timely fulfillment, customer satisfaction, and supply chain responsiveness. Strong track record in inventory control, maintaining optimal stock levels, minimizing discrepancies, and using data-driven methods to reduce holding costs and avoid stockouts.

• Supervised daily warehouse operations to ensure efficiency and safety.
• Managed inventory control processes using warehouse management systems.
• Coordinated shipping and receiving activities for timely product flow.
• Conducted regular audits to maintain accurate inventory levels.
• Addressed any problems that may arise during day-to-day operations in a timely manner.