SHARON REDDY
Senior Learning & Development Leader
Mumbai,MH
Summary
Senior Learning & Development Leader specializing in strategic Learning & Development and Organisational Development. Achieved alignment of learning initiatives with business strategy through stakeholder engagement, skills assessments, and targeted interventions that enhanced employee performance and managerial effectiveness. Focused on driving organisational effectiveness and capability building through customized learning solutions, competency-based development, and comprehensive training programme management.
Overview
7
7
Certifications
22
22
years of professional experience
17
17
years of post-secondary education
Work History
Strategic Learning & Development Lead
Sintex Bapl
mumbai, Maharashtra
09.2025 - Current
- Leading L&D function and developed organisational learning strategy to enhance employee engagement and performance
- Designing learning strategies that directly supported business goals, fostering alignment between training initiatives and organisational objectives
- Driving organisational effectiveness through culture enhancement and capability building initiatives, strengthening overall workforce skills
Learning, Talent & Organisational Development Lead
Sodexo Services India Pvt. Ltd.
mumbai, Maharashtra
01.2017 - 09.2025
- Led global talent development and change management programs, enhancing organizational effectiveness and employee readiness.
- Collaborated with business leaders to identify capability gaps and developed customized learning journeys, enabling targeted interventions for continuous development.
- Build capabilities in Sodexo’s talent pool at mid and senior levels
- Executed comprehensive new hire induction programs, facilitating onboarding, cultural integration, and engagement for new employees.
Learning & Development Business Partner
Inventurus Knowledge Solutions Pvt. Ltd.
mumbai, Maharashtra
10.2015 - 12.2016
- Liaise with business leaders to coordinate, define and deliver customized competency-based programs
- Managed and continuously improved the program and content.
- Evaluated training effectiveness and developed dashboards to track client program outcomes
Chief Manager L&D
TeamResults Corporate Solution Pvt. Ltd.
mumbai, Maharashtra
04.2013 - 10.2015
- Developed customized learning solutions that aligned with clients' learning strategies and priorities, enhancing client satisfaction
- Facilitated learning at various levels using experiential methods to engage participants and improve retention
- Develop strategies to enhance market position by identifying new opportunities by locating, developing, defining, negotiating, and closing business relationships.
Employee Development Specialist
Aircel Limited
Mumbai, Maharashtra
03.2010 - 04.2013
- Developed and delivered the new hire orientation program for new recruits in the customer service department.
- Conducted audits at Aircel Stores, sharing findings with internal teams to identify and address improvement areas
- Facilitated behavioral trainings for managers, supporting their development plans and enhancing leadership skills
Senior Process Trainer
Hinduja Global Solutions Ltd.
mumbai, Maharashtra
01.2005 - 03.2010
- Coached new associates to enhance their product knowledge and performance while boosting customer satisfaction.
- Functioned simultaneously as a trainer and quality executive to ensure high standards.
- Trained new hires on standard operating procedures, systems, and quality expectations.
- Developed process guides to support consistent onboarding and knowledge transfer.
- Facilitated classroom and hands-on training for production, service, and compliance workflows.
Education
Bachelor in Commerce - Financial Accounting
Mumbai University
Mumbai, India 04.2000 - 03.2005
High School Diploma -
St. Thomas High School
Mumbai, India - 06.1988 - 03.2000
Skills
Strategic Learning & Development
Leadership development
Training Needs Analysis (TNA)
Learning Programme Design & Delivery
Behavioral Competency Development
Organizational Capability Building
Employee Onboarding & Induction
Training Facilitation & Coaching
Competency Mapping & Skills Gap Analysis
Customer Experience & Service Excellence
Learning Effectiveness Measurement
Quality Assurance & Process Improvement
Stakeholder Management & Business Partnering
Change Management
Learning & Development Consulting
Certification
Certified L&D Specialist from Aon Pvt. Ltd.
Timeline
Strategic Learning & Development Lead
Sintex Bapl
09.2025 - Current
Learning, Talent & Organisational Development Lead
Sodexo Services India Pvt. Ltd.
01.2017 - 09.2025
Learning & Development Business Partner
Inventurus Knowledge Solutions Pvt. Ltd.
10.2015 - 12.2016
Chief Manager L&D
TeamResults Corporate Solution Pvt. Ltd.
04.2013 - 10.2015
Employee Development Specialist
Aircel Limited
03.2010 - 04.2013
Senior Process Trainer
Hinduja Global Solutions Ltd.
01.2005 - 03.2010
Bachelor in Commerce - Financial Accounting
Mumbai University
04.2000 - 03.2005
High School Diploma -
St. Thomas High School
06.1988 - 03.2000