Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shashank Agarwal

Lucknow

Summary

I'm Shashank Agarwal.

Currently pursuing customer support at Flipkart .

Worked as recharge supporter at Jio

Skilled in communication and customer care .

Overview

3
3
years of professional experience

Work History

Customer Care Executive

Reliance Jio Infocomm Ltd
Gurgaon
01.2023 - 12.2025
  • Outbound & inbound customer calls handle ki
  • Jio services, plans & offers ki information dena
  • Customer queries & complaints resolve karna
  • Call logs & customer data update karna system me
  • Escalated issues ko senior/team ko report karna
  • Daily calling targets achieve karna
  • Professional communication & customer satisfaction maintain karna
  • Completed day-to-day duties accurately and efficiently.

Education

Saxena Inter College
Lucknow

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Data entry

Languages

Hindi
First Language
English
Beginner
A1

Timeline

Customer Care Executive

Reliance Jio Infocomm Ltd
01.2023 - 12.2025

Saxena Inter College
Shashank Agarwal