Customer Care Executive
Reliance Jio Infocomm Ltd
Gurgaon
01.2023 - 12.2025
- Outbound & inbound customer calls handle ki
- Jio services, plans & offers ki information dena
- Customer queries & complaints resolve karna
- Call logs & customer data update karna system me
- Escalated issues ko senior/team ko report karna
- Daily calling targets achieve karna
- Professional communication & customer satisfaction maintain karna
- Completed day-to-day duties accurately and efficiently.