Summary
Overview
Work History
Education
Skills
Websites
Awards
PROJECT SUMMARY TIMELINE
ADDITIONAL CONTRIBUTION
Timeline
Generic

SHASHANK GANGADHAR

Senior Business Analyst
Bengaluru

Summary

Perceptive Senior Business Analyst with 3+ years of experience driving successful digital transformation initiatives for eCommerce, CRM, and supply chain enterprises. Dedicated to maximizing the impact of key performance metrics to streamline workflows, boost product delivery efficiency, and expand business operations. Known for combining high-level strategic insights with granular data analysis to create a holistic view of business needs—enabling fast, informed decision-making and actionable outcomes.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Senior Business Analyst

Embitel Technologies
03.2025 - Current
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Collaborated with presales to drive 10+ proposal initiatives, including discovery sessions and client presentations, accelerating deal closures and strengthening client engagement in early project stages.
  • Led end-to-end business analysis for 5+ eCommerce and marketplace products, including Magento and Shopify platforms, from discovery to MVP rollout.
  • Managed 20+ Change Requests (CRs) and finalized multiple Statements of Work (SoW), improving scope clarity and delivery predictability by 30%.
  • Authored 6+ end-user manuals for Admin and Seller panels, enhancing onboarding experience and reducing support queries by 25%.
  • Spearheaded business analysis for the LOMS project, writing over 100 detailed user stories across Phase 1 & 2, resulting in faster development cycles and better sprint predictability.
  • Facilitated 15+ stakeholder workshops, translating abstract business needs into clear and actionable requirements—ensuring 95% alignment with project deliverables.
  • Conducted bi-weekly backlog refinement sessions, enabling efficient sprint planning and reducing scope creep.
  • Maintained proactive communication with stakeholders, achieving 100% on-time status reporting and high client satisfaction scores throughout the project lifecycle.
  • Created system enhancement stories that resulted in improved platform usability and a 15–20% boost in end-user satisfaction, based on client feedback loops.

Executive Business Analyst

Embitel Technologies
02.2022 - 03.2025
  • Authored 5+ Product Requirement Documents (PRDs) and delivered 130+ BDD user stories across high-impact supply chain and eCommerce projects, enabling structured sprint execution and faster developer onboarding.
  • Led 10+ client workshops and stakeholder interviews, translating business vision into clear technical deliverables and ensuring 90%+ requirement alignment from day one.
  • Owned and facilitated backlog grooming sessions across multiple teams, resulting in a 25% reduction in rework and story churn across 3 major sprints.
  • Supported 3 MVP releases by managing end-to-end business analysis deliverables, testing alignment, and change control across agile teams.
  • Collaborated with UI/UX teams to refine 50+ design screens using Figma and Adobe XD, improving interface usability and client sign-off efficiency.
  • Participated in 30+ agile ceremonies, including sprint planning, demos, retrospectives, and daily standup's —ensuring continuous value delivery and team alignment.
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.

Education

Bachelor of Technology - Computer Science

REVA University
Bengaluru, India
04.2018 - 01.2022

Pre-University School - PCMC

Narayana PU College
Bengaluru, India
04.2016 - 01.2018

Skills

  • Business Analysis: Requirement Gathering, BRD, PRD, User Stories, BDD, Process Mapping
  • Project Management: Jira, Confluence, Azure DevOps, Agile Methodologies
  • Product Ownership: Backlog Management, Prioritization, MVP Strategy, Stakeholder Alignment
  • Languages: English, Kannada, Telugu, Hindi

Agile methodology

Stakeholder management

Awards

  • Spot On Award – ThyssenKrupp
  • Performer of the Month – ThyssenKrupp
  • Extra Mile Award – Utec by Ultratech
  • Spot Award – VW Group

PROJECT SUMMARY TIMELINE

  • Oct 2023 – Sep 2025
  • Led 6+ major client projects (Supply Chain, CRM, PIM, eCommerce)
  • Created BRDs, PRDs, user stories, SoWs, and manuals
  • Supported MVP releases and facilitated agile delivery across all phases

ADDITIONAL CONTRIBUTION

  • Led proposal writing and content updates during presales stages.
  • Participated in discovery workshops and product strategy discussions.
  • Collaborated with design teams on UI/UX wireframes using Figma & Adobe XD.

Timeline

Senior Business Analyst

Embitel Technologies
03.2025 - Current

Executive Business Analyst

Embitel Technologies
02.2022 - 03.2025

Bachelor of Technology - Computer Science

REVA University
04.2018 - 01.2022

Pre-University School - PCMC

Narayana PU College
04.2016 - 01.2018

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SHASHANK GANGADHARSenior Business Analyst