Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

SHASHANK PANDEY

QA Engineer
New Delhi,DL

Summary

QA professional with strong focus on quality assurance, testing, and process improvement. Skilled in identifying and resolving defects, ensuring software reliability, and enhancing user experience. Known for effective team collaboration, consistent delivery of results, and adaptability to changing project needs. Proficient in Manual testing, AI Testing. Recognized for analytical thinking, problem-solving, and clear communication.

Overview

3
3
years of professional experience

Work History

Quality Analyst

DoctusTech
02.2024 - Current
  • Contributed to the successful launch of new products through meticulous testing of pre-release builds, ensuring a polished end-user experience.
  • Enhanced software quality by designing and executing comprehensive test plans for various applications.
  • Maintained detailed documentation of test results, ensuring accurate tracking of issues and resolutions.
  • Collaborated closely with development teams to identify, report, and resolve software defects promptly.
  • Established a culture of continuous improvement within the QA team, fostering increased efficiency and effectiveness over time.
  • Reduced defect rates by conducting thorough root cause analysis and implementing corrective actions.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

Software Tester

Aciron Consulting Pvt. Ltd.
07.2022 - 02.2024
  • Defined and identified test cases for new application development.
  • Improved software quality by executing thorough test cases and identifying critical defects.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Increased efficiency within the QA team by implementing best practices for bug reporting and documentation, facilitating effective communication channels between team members.
  • Developed comprehensive test plans, ensuring all major functionalities were rigorously examined before deployment.

Education

B.TECH - Electronics And Communications Engineering

I.T.S Engineering College
Greater Noida, India
04.2001 -

Skills

Quality improvement

Additional Information

DoctusTech

1. DT Sensors (AI Based)

Compliance Dashboard and Reporting System | HCC Coding Compliance

A healthcare compliance monitoring tool designed to support accurate HCC (Hierarchical Condition Category) coding and ensure adherence to MEAT (Monitoring, Evaluation, Assessment, Treatment) standards. The system enables healthcare administrators clinicians and coders to analyze and track progress notes, identify documentation gaps, and monitor compliance trends in real time. It plays a critical role in improving clinical documentation quality, reducing audit risks, and enhancing coding accuracy across healthcare organizations.


2. DoctusTech App – Clinician Education & Performance Tracking Platform

A healthcare-focused web and mobile application designed to enhance clinician engagement through continuous medical education. The platform facilitates the deployment of structured content such as programs, contests, and target-based learning modules under organized tournaments. These modules are aligned with real-world healthcare scenarios and guidelines to ensure clinical relevance. The system enables performance tracking at an individual level and generates detailed analytics and reports for healthcare organizations, allowing clinicians to identify areas for improvement and maintain compliance with evolving medical standards.


Aciron Consulting Pvt. Ltd.

1. SMS – Event & Product Management Platform

A versatile eCommerce application designed for multiple clients to manage and publish a variety of offerings including cooking classes, events, private parties, and birthday celebrations. The platform enables clients to schedule and display bookable events on a customer-facing calendar, allowing end users to seamlessly register for available spots. In addition to event management, the system supports product listings and sales, offering a unified interface for both service-based and product-based transactions. This solution enhances client engagement, streamlines event registration, and supports a robust online purchasing experience.


2. Spinning Babies – Workshop Management & Registration Platform

A healthcare-focused platform designed to support the creation, management, and registration of professional birth preparation workshops. The system enables admins and certified trainers to publish workshops offering multiple ticket tiers tailored for healthcare professionals such as midwives, doctors, nurses, physiotherapists, and doulas. The platform streamlines the end-to-end workflow from event setup to participant registration, ensuring an accessible and structured learning experience for practitioners involved in physiological birth care.

Accomplishments

  • Successfully documented and resolved backlog Help Desk issues, leading to a 60% reduction in bugs and improving product stability.
  • Consistently recognized by Team Leads and Managers as a top-performing team member for demonstrating initiative, ownership, responsibility and reliability in high-pressure environments.
  • Acknowledged as a critical asset to the organization for contributions that directly supported operational efficiency and product quality.
  • Led a Proof of Concept (POC) and implemented AI-driven tools to streamline daily tasks and enhance productivity, contributing to measurable growth and innovation within the company.
  • Actively collaborated with Product Managers, providing continuous and actionable feedback that significantly improved the overall product quality and user satisfaction.

Timeline

Quality Analyst

DoctusTech
02.2024 - Current

Software Tester

Aciron Consulting Pvt. Ltd.
07.2022 - 02.2024

B.TECH - Electronics And Communications Engineering

I.T.S Engineering College
04.2001 -
SHASHANK PANDEYQA Engineer