Shashank Tiwari
System Engineer
New Delhi,Delhi
Summary
~6 years of experience. Works in a multi-cultural, multi-geographical environment with a web content filtering firm – Netsweeper and trained in Canada on the Netsweeper system. A curious, hardworking, and sociable professional; worked on projects for most of the major telecom operators such as Airtel, Reliance Jio, Tata communications, Vodafone Idea etc. Has solid knowledge of Linux, web/cyber security, and content filtering.
Overview
5
5
Certifications
4
4
years of post-secondary education
6
6
years of professional experience
Work History
System Engineer
Netsweeper
New Delhi, Delhi
02.2015 - Current
- Participated in all phases of system development life cycle, from requirements analysis through system implementation.
- Conducted research to analyze feasibility, design, operation and performance of equipment, components, and systems.
- Installed, configured, tested and troubleshooted operating systems, application software and system management tools.
- Tested application performance to identify potential bottlenecks, develop solutions, and collaborate with customer on solution implementation.
- Worked closely with customers and internal staff to determine planning, implementation, and integration of system-oriented projects.
- Communicated status updates to affected parties when issues arose.
- Provided outstanding helpdesk service and support to customers by streamlining troubleshooting processes to improve system support.
- Facilitating knowledge transfer to Netsweeper customers.
- Managed and monitored all installed systems for highest level of availability.
Intern
Hindustan Aeronautics Limited
Lucknow, Uttar Pradesh
06.2013 - 07.2013
- Installation and Maintenance of networks in Test Environments.
- Ran several network tests from Linux Terminal to create reporting.
- Hands on experience with Command line to monitor and control network.
Education
Bachelor of Technology - Electronics And Communication
08.2010 - 07.2014
Skills
Linux Administration and Management
Linux Networking and Security
Windows Server
RedHat Virtualization
VMWare Vsphere
VMWare Vcenter
Cisco Routing, Switching and Security
Wireshark
Certification
Netsweeper System Administrator
Timeline
CCNA Security
01-2018
Netsweeper System Administrator
03-2017
RedHat Certified System Administrator
12-2016
RedHat Certified Engineer
12-2016
CCNA Routing and Switching
04-2016
System Engineer - Netsweeper
02.2015 - Current
Intern - Hindustan Aeronautics Limited
06.2013 - 07.2013
Uttar Pradesh Technical University - Bachelor of Technology, Electronics And Communication
08.2010 - 07.2014