Summary
Overview
Work History
Education
Skills
Certification
Timeline

Shashank Tiwari

System Engineer
New Delhi,Delhi

Summary

~6 years of experience. Works in a multi-cultural, multi-geographical environment with a web content filtering firm – Netsweeper and trained in Canada on the Netsweeper system. A curious, hardworking, and sociable professional; worked on projects for most of the major telecom operators such as Airtel, Reliance Jio, Tata communications, Vodafone Idea etc. Has solid knowledge of Linux, web/cyber security, and content filtering.

Overview

5
5
Certifications
4
4
years of post-secondary education
6
6
years of professional experience

Work History

System Engineer

Netsweeper
New Delhi, Delhi
02.2015 - Current
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.
  • Conducted research to analyze feasibility, design, operation and performance of equipment, components, and systems.
  • Installed, configured, tested and troubleshooted operating systems, application software and system management tools.
  • Tested application performance to identify potential bottlenecks, develop solutions, and collaborate with customer on solution implementation.
  • Worked closely with customers and internal staff to determine planning, implementation, and integration of system-oriented projects.
  • Communicated status updates to affected parties when issues arose.
  • Provided outstanding helpdesk service and support to customers by streamlining troubleshooting processes to improve system support.
  • Facilitating knowledge transfer to Netsweeper customers.
  • Managed and monitored all installed systems for highest level of availability.

Intern

Hindustan Aeronautics Limited
Lucknow, Uttar Pradesh
06.2013 - 07.2013
  • Installation and Maintenance of networks in Test Environments.
  • Ran several network tests from Linux Terminal to create reporting.
  • Hands on experience with Command line to monitor and control network.

Education

Bachelor of Technology - Electronics And Communication

Uttar Pradesh Technical University, Lucknow
08.2010 - 07.2014

Skills

    Linux Administration and Management

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Certification

Netsweeper System Administrator

Timeline

CCNA Security

01-2018

Netsweeper System Administrator

03-2017

RedHat Certified System Administrator

12-2016

RedHat Certified Engineer

12-2016

CCNA Routing and Switching

04-2016
System Engineer - Netsweeper
02.2015 - Current
Intern - Hindustan Aeronautics Limited
06.2013 - 07.2013
Uttar Pradesh Technical University - Bachelor of Technology, Electronics And Communication
08.2010 - 07.2014

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Shashank TiwariSystem Engineer