Shashank Tyagi

Senior System Analyst & Team Lead with 13+ years of experience in full-stack development (.NET Core, C#, AngularJS) and DevOps (CI/CD, Azure Pipelines). Expertise in designing scalable, high-performance enterprise applications for travel and telecom domains, with strong proficiency in SQL Server for optimized database solutions. Skilled in cloud-native development using Azure services, GraphQL, and Kafka, while ensuring seamless deployments through automation—reducing deployment time by 40%. Adept at working closely with airport operational teams to ensure smooth system rollouts and real-time issue resolution. Led teams of 5-8 developers, fostering collaboration, improving code quality, and accelerating delivery timelines.

BellOrderMax, IBM Duration  22 Months:

Bell Order Max is a comprehensive and versatile order management system designed to streamline and optimize the entire order-to-cash process for businesses. Order max delivers a wide range of innovative product and services to consumer, businesses and government customer across Canada by leveraging the power of world class wireless network and fibre network. these include mobile data and voice plan for out 4G LTE, 5G and 5G+ wireless network, fibre internet and TV, wireless Home internet , residential and bossiness voice services, mobile edge computing and other business solutions. 

"Contributed to a large-scale telecommunications project for Bell Canada, impacting millions of customers across the U.S. and Canada."

Contribution

• Involve in designing/development of new component, business logic, coding,
• Unit Testing of the application and deployment.
• Wrote Unit test cases for new and old code to improve code coverage.
• Make Flow diagram of existing query and mutations.
• Branch merging and resolving conflict.
• Deployment of API in dev and dit environment.
• Code Review.
• Participate in agile all ceremonies meetings.

Passenger flow management (PFM),  IGT Duration 86 Months

"Contributed to the Passenger Flow Management project, developed from scratch and now operational at over 100+ international airports, enhancing travel for millions of passengers each year."

A comprehensive airport monitoring platform used to track passenger movement and flight events during arrival and departure. The system provides real-time visibility of passenger location throughout the airport, enhancing operational efficiency and security.

• Tracks passenger and baggage journey across various airport checkpoints including entry gates, check-in, security, boarding, and arrival belts.
• Supports real-time rule-based passenger screening, enabling dynamic creation of watchlist/stop list rules via a web interface. While scanning the boarding pass, the system identifies flagged passengers.
• Originally deployed as an on-premises solution, the project began its cloud modernization journey in 2018, evolving into a hybrid Azure-based model.
• Successfully operational at 100+ international airports, including major Indian hubs like Mumbai, Kolkata, and Visakhapatnam.

Contribution:

• Developed APIs, stored procedures, and WPF desktop applications with WCF integration.
• Managed source control, unit testing, and mentored junior developers.
• Delivered MSI packages using InstallShield and supported QA and UAT teams.
• Delivered .NET Core APIs and Azure App Services with partial CI/CD setups.
• Created Logic Apps, Azure Automation scripts, and batch file workflows for deployment.
• Led release validation, code coverage analysis, and ensured test quality compliance.
• Provided direct support to operational teams at airports across international locations.
• Wrote installation guides, supported stakeholder testing, and resolved live incidents.
• Participated in roadmap planning and collaborated with product owners and solutions architects.