Experienced IT Professional and Certified Scrum Master with over 10 years of multifaceted experience across roles as a Business Analyst, Quality Test Engineer, Scrum Master and Product Owner. Versatile and highly adaptable, with a proven track record of delivering complex projects in Banking, FinTech, Insurance, Telecom, and Healthcare domains. Currently leading end-to-end agile project delivery at Commonwealth Bank of Australia, enhancing customer experience within the payments ecosystem. Adept at defining project scope, timelines, and budgets, implementing project management methodologies, and achieving seamless, on-time results. Known for building high-performing teams, driving collaboration, and delivering high-quality solutions that meet business goals. Dedicated to continuous improvement and excellence in all aspects of project management, with a growth mindset that consistently yields value and innovation.
Hi, I’m
Shashank Ramesh
Business Analyst - Test Engineer
Bangalore
Summary
Overview
11
years of professional experience
2
Certifications
9
Languages
Work History
Business Analyst - Test Engineer
Commonwealth Bank of Australia
12.2020 - Current
Job overview
- Successfully performed a diverse set of roles like Business Analyst- Qaulity TestEngineer, Scrum master, Product Owner. This versatility has enriched my understanding of project dynamics and has enabled me to contribute effectively at every stage of project lifecycle.
- Experience working in the Australian Payments Ecosystem like NPPA and ISO 20022 migration program.
- Successful delivery of key projects like domestic payment settlements and implementation of End of Day delivery which involved complex APIs, microservices, logs, test data set up and back-end queue processes.
- Good experience in testing stand-alone APIs using Postman, SOAP UI, Parasoft and test automation frameworks in Ready API for integration of dependent systems and test coverage of API calls.
- Well-versed in SWIFT Messages (MT & MX), Payment Initiation, Pacs and Pain formats.
- Relationship building with various stakeholders and cross functional teams across the organization to get a wider knowledge on products and development.
- Reviewing & providing the final sign-off report post all the system/integration and end-to-end test activities.
- Implementation of Zephyr Scale(JIRA) for Quality Assurance teams for efficient tracking of test activities and reporting.
- Communication with Leadership team/ Product Owners to understand upcoming project requirements from stakeholders and collaborate with engineering, quality and operations teams to plan, execute and deliver the solution effectively within agreed SLA.
- Preparing structured communication, reports and documentation in Wiki/Confluence to ensure smooth operations across teams as part of agile methodology.
- As a Scrum Master actively driving sprint planning, daily huddle, sprint grooming, backlog refinement and retrospective sessions.
- Interface with engineering teams to integrate new features, streamlining use of existing systems to enhance user experience.
- Conducting walkthrough within and outside the teams on payment flows and best practices.
- Working alongside Level 1 Risk Managers in auditing and estimation of delivery timelines for project initiatives.
Test Analyst
Infosys
02.2018 - 11.2020
Job overview
- Lead a team of 4 as part of the QA team and successfully drove the team in completing project critical deliverables ontime.
- Guided team members to follow specific quality standards and guidelines as outlined in project requirements.
- Gathering and analysis of data on integration issues and vulnerabilities and outlined improvement recommendations.
- Validation of Web Services, WSDL calls and API calls.
- Verification of data persistence in the related database tables.
- Created accurate and successful test scripts to manage automated testing of certain products and features.
- Preparation of automated test scripts as part of automation framework and test execution in Ready API.
- Involved in optimizing the Regression Test suite after every release to avoid redundancy in test execution.
- Involved in analysis and execution of RCA in various environments and applied troubleshooting techniques for mitigation purposes.
- Documentation of business requirements and workflow in signature documentation tools like Confluence and Wiki.
- Active involvement at various levels of POC with cross-functional teams in planning, execution and delivery with stakeholders.
Test Engineer
Tata Consultancy Services
02.2014 - 02.2018
Job overview
- Involved in feasibility analysis, requirement analysis and gathering, test planning and designing and test execution in agile development methodology.
- Worked on Account Management Systems and validation using APIs.
- Analyzing and validating the customer data in the database.
- Hosting defect triage call and following with the business and development team in the event of any requirement gaps to solve P0/P1 incidents.
- Preparation of Lisa Test Cases and Test Data, with the help of Requirements documents.
- Virtualized services using Recording, RR pairs and raw xml file/Log files.
- Deploy and maintenance of service and enhance the service according to the new changes.
- Support NFT (Performance testing) by maintaining and enhance the performance servers and mocking live system behavior.
- Prepare Estimation and KPI for Lisa Automation.
- Coordination with the client on daily basis to update project status, raising issues/risks on time as part of daily deliverables tracking using JIRA.
Education
New Horizon College of EngineeringBangalore
Bachelor of Engineering from Computer Science Engineering
06.2009 - 2013.06
University Overview
Skills
Stakeholder Management
Certification
Certified Scrum Master (Certificant ID: 000480100)
Personal Details
Personal Details
Gender : Male
Date of Birth : 13th December, 1991
Nationality : Indian
Languages Known : Kannada, English
Hobbies : Photography, filmmaking, travelling
Timeline
Commonwealth Bank of Australia
Business Analyst - Test Engineer
12.2020 - Current
Infosys
Test Analyst
02.2018 - 11.2020
Tata Consultancy Services
Test Engineer
02.2014 - 02.2018
New Horizon College of Engineering
Bachelor of Engineering from Computer Science Engineering
06.2009 - 2013.06
Certified Scrum Master (Certificant ID: 000480100)
ISTQB Certified Tester
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