Shashi Patel
Allahabad
Summary
Dynamic Senior Operation Associate at Opendoor with core underwriting expertise and a proven track record in risk assessment. Spearheaded initiatives that enhanced operational efficiency and reduced turnaround time. Adept at income verification and strategic planning, I thrive in collaborative environments, driving impactful results through analytical thinking and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Senior Operation Associate
Opendoor
Chennai
02.2024 - Current
- Assessed residential properties to determine repair needs, resale potential, and investment viability.
- Reviewed client documents and market data using internal underwriting tools to support accurate loan decisions.
- Ensured compliance with corporate policies while resolving complex underwriting and pricing issues.
- Led and collaborated on initiatives that improved turnaround time, onboarding efficiency, and process accuracy.
- Supported operational improvements that reduced costs and enhanced overall workflow performance.
Associate CS Internet
Sutherland Global Services PVT. LTD
Chennai
10.2021 - 03.2023
- Reviewed and verified borrower documents for accuracy and completeness in mortgage applications.
- Resolved data discrepancies and ensured compliance with income, credit, and DTI requirements.
- Collaborated with sales and legal teams to streamline underwriting and documentation processes.
- Monitored loan portfolios and maintained accurate records in line with lending policies.
- Improved underwriting workflows, increasing processing speed and approval accuracy.
Trainee Process Associate
IGT Solutions Pvt. Ltd.
Chennai
09.2020 - 10.2021
- Reviewed and updated mortgage applications to meet underwriting and borrower requirements.
- Communicated with clients on documentation, status updates, and issue resolution.
- Ensured data accuracy, timely processing, and workflow efficiency using internal systems.
- Supported team initiatives through data analysis and process improvements.
Education
B.tech(CE) -
06.2020
Project: B.Tech, Prayagraj
Courses - AutoCAD, Revit, Staad Pro.
11.2019
Computer especially Ms-Office, PowerPoint, Word & Internet.
Intermediate -
04.2014
High school -
04.2012
Skills
- Income calculation and verification
- GNMA guidelines knowledge
- Core underwriting expertise
- Risk assessment and management
- Credit analysis and evaluation
- Loan file review and conditions
- Debt-to-income ratio analysis
- Collateral evaluation techniques
- Fraud detection strategies
- Live underwriting practices
- Strategic planning skills
- Analytical thinking abilities
- Leadership qualities
- Problem-solving techniques
- Financial analysis proficiency
- Data accuracy in Excel
Languages
- Hindi
- English
Hobbies and Interests
- Outdoor games
- Exploring distant lands
Disclaimer
I hereby declare that all the information provided above is true and accurate to the best of my knowledge. I am committed to upholding the rules and regulations of the company with integrity and professionalism.
Biographical Information
Nirmala Devi, Dhanraj Patel, Sanada Baurana Arakalan, Prayagraj, Uttar Pradesh
Awards Recognition
- Done highest number of properties evaluation and got the best Employee Award.
- Participation in Swachh Bharat Abhiyan
Timeline
Senior Operation Associate - Opendoor
02.2024 - Current
Associate CS Internet - Sutherland Global Services PVT. LTD
10.2021 - 03.2023
Trainee Process Associate - IGT Solutions Pvt. Ltd.
09.2020 - 10.2021
Shambhunath Institute of Engineering and Technology - B.tech(CE),
- Courses, AutoCAD, Revit, Staad Pro.
Rap Ic Katehari - Intermediate,
Rap Ic Katehari - High school,