Shaunak Daam
Bengaluru
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Associate Product Manager
Napses Technologies
07.2022 - Current
- Collaborated with the Jiraaf team, actively contributing to sprint plannings, facilitating daily stand-ups, and coordinating with the development team for seamless product development.
- Spearheaded the development of an AI-driven platform for Kshana Ai team, The platform was designed to empower hedge fund managers in decision-making, portfolio management, and risk management.
- Led the development of an HR based software solution in collaboration with the ANSR team
- Coordinated activities with both design and development teams, ensuring the timely completion of the project.
Director, After Sales Support And Products
P.S. Earthmovers Pvt Ltd (Dealers of Tata Hitachi Construction Equipment)
05.2018 - 11.2021
- Implemented effective sales strategies in Sales cycle process from collecting prospective leads to closure of those leads
- Continuous evaluation of market trends and gathering competitive intelligence across service lines
- Managing team of sales executives and managers
- Analyzing past sales data and team performance to develop realistic sales goals for the team.
Head of Operations
P.S. Earthmovers Pvt Ltd
04.2012 - 04.2018
- Worked under the TATA brand called Tata Hitachi Construction Equipment which is a joint venture company
- Here I coordinated with my After sales team to connect with customers and focus on customer pain points
- Improved over all TAT (turn around time) for various service calls
- Helped the organization (P.S.Earthmovers) recruit quality manpower to improve service and build strong relationship between with field officers and clients
- Devised recommendation to streamline and simplify customer support system and improve the response time.
Assistant Manager
P.S.Earthmovers Pvt Ltd.
07.2009 - 03.2012
- Devised promotional approach to boost customer numbers and market penetration while enhancing team engagement and driving growth
- Developed market strategy with my team and worked on its implementation
- Presented structured documentation to the management showing growth done through these promotional activities.
Junior Visual Effect Artist
Ittina Animation Studios - India
01.2007 - 05.2009
- Monitored and handled a team for delivery of service within a specific time frame
- Actively listen to customer's requests, confirm full understanding before addressing concerns
- Participated in continuous improvement by giving suggestions, engaging in problem solving activity to support the client and well as my team members.
Education
Bachelor of Engineering - BE, Computer Science -
Nitte Meenakshi Institute of Technology
High School Diploma, Computer Science -
Fergusson College
Skills
Presentation Skills
Problem Solving
Leadership
Oral Communication
Teamwork
Team Leadership
Communication
Market Planning
Market Share Analysis
Agile Framework
Scrum Methodology
Cross Functional Team Handling
Certification
- Product Management: Building a Product Roadmap - LinkedIn
- Technology for Product Managers - LinkedIn
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Intermediate (B1)
Timeline
Associate Product Manager
Napses Technologies
07.2022 - Current
Director, After Sales Support And Products
P.S. Earthmovers Pvt Ltd (Dealers of Tata Hitachi Construction Equipment)
05.2018 - 11.2021
Head of Operations
P.S. Earthmovers Pvt Ltd
04.2012 - 04.2018
Assistant Manager
P.S.Earthmovers Pvt Ltd.
07.2009 - 03.2012
Junior Visual Effect Artist
Ittina Animation Studios - India
01.2007 - 05.2009
Bachelor of Engineering - BE, Computer Science -
Nitte Meenakshi Institute of Technology
High School Diploma, Computer Science -
Fergusson College