Exploring new unique things
Hi, I’m
Shauryadeep Ray
Sales And Marketing Manager
Kolkata
Summary
Organized Team Leader who builds positive rapport, inspire trust and guide teams toward achievement of organizational goals with experience of 5 years in sales and marketing of products and services in both B2B and B2C sector. Strong hold in online platforms as well since 2020. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.
Overview
4
years of professional experience
14
years of post-secondary education
3
Languages
Work History
School of LeadershipKolkata
Team Lead, Strategy and Marketing
11.2021 - Current
Job overview
- Resolving problems, improved operations and provided exceptional service of skill development.
- Managing 800+ people (Associates + Customers) currently
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listens to customers, handles concerns quickly and escalates major issues to higher authorities.
- Resolved conflicts and negotiated mutually beneficial agreements between co-workers.
- Learning new skills and applied to daily tasks to improve efficiency and productivity.
- Handles 20 calls per day to address customer inquiries and concerns, sales and marketing, also training.
- Meeting new people daily and interaction with strangers.
- Developed team communications and information for meetings.
- Delivered services to customer locations within specific timeframes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintaining energy and enthusiasm in fast-paced environment.
- Receiving and processing stock into my own inventory management system.
- Using Microsoft Word and other software tools to create documents and other communications.
- Developing and maintaining courteous and effective working relationships.
Biosash Business Pvt LtdKolkata
Gold Director
10.2019 - 05.2021
Job overview
- Received and processed stock into my own inventory management system.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Sales and marketing with a new and exceptional unique product.
- B2B + B2C with turnover of 40 Lakh+ with team of 300+ in Tamil Nadu, West Bengal, Maharashtra, Karnataka and Delhi regions.
- Worked flexible hours across night, weekend and holidays.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Conducted research, gathered information from multiple sources and presented results.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
e-Education BusinessChennai / Kolkata
Silver Associate
07.2017 - 03.2019
Job overview
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Generated turnover of 30Lakh+ by selling and marketing.
- Led a team of 200+.
- Represented myself in front of 7000+ people on stage with my mother.
- Developed team communications and information for meetings.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
- Participated in team-building activities to enhance working relationships.
Education
SRM University, KattankulathurChennai, India
Bachelor of Technology from Computer Science Engineer
07.2014 - 06.2018
University Overview
- Member of various clubs.
- Participated in AARUSH (Tech fest)
- Participated in MILAN (cultural fest).
- CGPA-7.9
Delhi Public School, Ruby Park, KolkataKolkata, India
Associate of Science from Bio-Science With Mathematics
04.2004 - 03.2014
University Overview
- CBSE Class 10 CGPA -9.6
- CBSE+2 Aggregate - 85% (with Biology).
- Professional development completed in Mathematics, Computer and Chemistry.
- Qualified IMO (International Mathematics Olympiad) in 2nd round.
- Awarded Rank 86 in Inter DPS Cyber Decryptonite competition held by DPS, RKP, New Delhi.
- Qualified NSO, NCO in 2nd round.
- Won many inter class competitions.
- Participated in school fests.
Skills
Interpersonal Communication
undefinedInterests
Timeline
Team Lead, Strategy and Marketing
School of Leadership
11.2021 - Current
Gold Director
Biosash Business Pvt Ltd
10.2019 - 05.2021
Silver Associate
e-Education Business
07.2017 - 03.2019
SRM University, Kattankulathur
Bachelor of Technology from Computer Science Engineer
07.2014 - 06.2018
Delhi Public School, Ruby Park, Kolkata
Associate of Science from Bio-Science With Mathematics
04.2004 - 03.2014
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