Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Executive
GIRNAR CARE
JAIPUR
06.2022 - Current
Assisted customers with product selection based on their individual needs and preferences.
Answered customer inquiries via phone, email, and chat.
Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Contacted customers about potential service upgrades, new services and account changes.
Head of Business Development & New Initiatives at CarDekho Group (Girnar Software Pvt. Ltd.)Head of Business Development & New Initiatives at CarDekho Group (Girnar Software Pvt. Ltd.)