Summary
Overview
Work History
Education
Skills
Accomplishments
REWARDS AND RECOGNITION
Timeline
Generic
Sheela Karunaker

Sheela Karunaker

Bangalore

Summary

High achieving, dynamic business leader with 22 years of experience and a proven track record in delivering complex programs and large organizational change initiatives. Devises innovative solutions to resolve business and technology challenges. Excels at building strong relationships with a wide variety of stakeholders and collaborating for successful outcomes. Passion for coaching individuals and developing talent.

Overview

30
30
years of professional experience

Work History

Delivery Lead

Shell
Bangalore
04.2018 - Current
  • Delivery accountability for IRM (Information Risk Management) and Security Program within the ET&P Enterprise Technology organization with an oversight of +$15mn budget
  • Program management of multi-million dollar programs within EUP (End User Productivity)
  • Responsible for facilitating demand management, resourcing and project execution through fit-for-purpose governance structures
  • Partner with Portfolio Managers to translate strategic roadmaps into project delivery
  • Engaging senior stakeholders (GM to EVP) to understand their strategic priorities, synthesize new products and services to balance the needs of diverse stakeholders and deliver with credibility
  • Establish bespoke Governance structures to obtain resources, drive decisions, resolve issues, mitigate risks and deliver project objectives
  • Creating a motivated high-performing team (over 50 PMs) through team building, empowerment, skills development, coaching, mentoring and appropriate recognition
  • Champion the development of long-term Project Management capability within Shell through bringing external perspectives, identifying & promoting best practices, and coaching others on advanced skills
  • Thought leadership in Community building through Enterprise initiatives in the areas of Skills & Capabilities development, D&I, Women in Leadership and Continuous Improvement

Global IT Portfolio Manager

Cargill Business Services
Bangalore
09.2017 - 01.2018
  • CBS Global IT Performance Management: Manage the Global IT portfolio of assets, projects, headcount and key performance and success factors comprehensively, with both fiscal and operational efficiency lenses
  • Budget and Financial management
  • Define Service catalog for the services offered by Global IT

Senior Program Manager

Fidelity Investments
Bangalore
03.2012 - 09.2017
  • Program management of suite of IT applications - from idea conceptualization to implementation and ongoing support
  • Transforming the Quality Assurance (QA), IT Service Management (ITSM) and Tools & Automation function for End User Computing (EUC) platforms
  • Leading and executing Agile transformation journey for Enterprise Infrastructure
  • Create a culture of Innovation, Collaboration and Self-development through specialized programs and initiatives

Operations Manager

Applied Materials
08.2005 - 02.2012

07.2000 - 02.2012

Program Management Officer

Applied Materials
11.2003 - 08.2004

Software Engineer

Siri Technologies
07.2000 - 01.2002

Education

Project Management Professional Certification (PMP) -

Project Management Institute
08.2020

Certified Scrum Master (CSM) -

Scrum Alliance
2014

Executive General Management -

Indian Institute of Management-Bangalore (IIM-B)
Bangalore
08.2011

Bachelor of Engineering - Electrical & Electronics

R.V. College of Engineering
Bangalore
08.1999

Skills

  • Project & Program Management
  • Execution excellence
  • Operations leadership
  • Global and Strategic sourcing
  • Budgeting & forecasting
  • Process Improvement
  • Vendor Management
  • Strategic Engagement
  • Client centricity
  • Talent Development
  • Team leadership & Coaching
  • Organizational leadership

Accomplishments

  • IT Services ownership with more than a dozen IT centers launched across the globe
  • Introducing and enhancing platforms and services to Shell IT Infrastructure across IRM and End User Computing domains with new functionalities deployed to well over 100,000 end users using teams of technical project managers, specialist technical consultants and suppliers
  • Led and structured a program to recruit more than 150 vacancies across Enterprise Technology & Projects organization (Shell)
  • Led Skills and Capabilities development initiative benefitting Shell staff globally
  • Demonstrated leadership in People Management, Team engagement, Growth & Development with excellent Shell People Survey scores (Employee Engagement 88, Org Leadership 84 and Team Leadership 72)
  • Deployment of the global BYOD (Bring Your Own Device) program resulting in net asset savings for the Enterprise (Fidelity Investments)
  • Digital transformation of Fidelity Investments India’s Performance Management system and Recruitment system
  • Rated “Excellent Performer” in 5 consecutive performance reviews in the organization (Fidelity Investments)
  • End-to-end delivery of new Global Development Center in Applied Materials India within critical timelines enabling seamless and timely transition to the new site
  • Global Common System Software asset optimization resulting in annual multi-million-dollar cost savings for Applied Materials India

REWARDS AND RECOGNITION

  • 2021 - ITSO Star Achiever for introducing the Data Protection Controls across Shell
  • 2021 - ITSO Star Achiever for leading and driving ServiceNow process enhancements and improvements across Enterprise Technology & Projects organization at Shell
  • 2008 - Recipient of President’s Quality Award for commitment to Quality excellence
  • 2007 - Recipient of Team Excellence award for Intel SSQA achievement

Timeline

Delivery Lead

Shell
04.2018 - Current

Global IT Portfolio Manager

Cargill Business Services
09.2017 - 01.2018

Senior Program Manager

Fidelity Investments
03.2012 - 09.2017

Operations Manager

Applied Materials
08.2005 - 02.2012

Program Management Officer

Applied Materials
11.2003 - 08.2004

07.2000 - 02.2012

Software Engineer

Siri Technologies
07.2000 - 01.2002

Project Management Professional Certification (PMP) -

Project Management Institute

Certified Scrum Master (CSM) -

Scrum Alliance

Executive General Management -

Indian Institute of Management-Bangalore (IIM-B)

Bachelor of Engineering - Electrical & Electronics

R.V. College of Engineering

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Sheela Karunaker