Summary
Work History
Education
Skills
Languages
Timeline
Generic

SHEETAL GUPTA

Mumbai,MH

Summary

Dynamic Computer Technician with a proven track record at Dolphin Service Center, excelling in hardware configuration and software installation. Trained junior technicians in diagnostic techniques, enhancing team efficiency. Managed critical inventory for urgent repairs, ensuring seamless operations and customer satisfaction. Adept at integrating software and hardware for optimal performance.

Strong focus on team collaboration and delivering high-quality results. Reliable, adaptable, and skilled in diagnosing technical issues to ensure optimal system performance. Skilled in customer support, problem-solving, and maintaining secure, efficient IT environments.

Work History

Computer Technician

Dolphin Service Center
  • Supported company growth by assisting with the planning, purchasing, installation, and configuration of new computers during expansion periods.
  • Trained junior technicians on proper diagnostic techniques, repair procedures, and customer service best practices.
  • Efficiently managed inventory levels to ensure availability of critical spare parts when needed for urgent repairs or system upgrades.
  • Collaborated with IT team members to provide seamless integration between software applications and hardware components.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.

Education

High School Diploma -

Dnyanganga School
Thane
01-2018

Skills

  • Software installation
  • Installation and repair
  • Hardware repair
  • Hardware configuration

Languages

English
Intermediate (B1)
Hindi
Advanced (C1)
Marathi
Advanced (C1)

Timeline

Computer Technician

Dolphin Service Center

High School Diploma -

Dnyanganga School
SHEETAL GUPTA