Sheetal Singh
Sales Professional
Bangalore, JP Nagar
Summary
Inside sales associate, experienced professional with 7 years of experience in B2b & B2c sales management, seeking a challenging role to leverage my expertise in driving business growth, improving customer satisfaction and leading high team performance.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Sr, Inside Sales Associate
Infinity Learn Pvt Ltd
Bangalore
05.2023 - 02.2024
- Drive sales through cold calling, engagement of students, suggestive selling, and sharing course knowledge.
- Help students select the right course.
- Ensure deal closure, and achieve sales targets.
- Responds to students’ queries.
- Coordinate with students, faculty, parents, etc as per requirement.
- Provide outstanding student experience.
- Documents sales by creating or updating records.
- Manage financial transactions; ensure fees are received.
Inside Sales Associate
GIVA Jewelry Pvt Ltd
Bangalore
01.2022 - 02.2023
- Maximized revenue potential of each account through upselling and cross-selling relevant products or services based on customer needs analysis.
- Managed pipeline diligently by tracking sales activities in CRM system, keeping records up-to-date for accurate forecasting purposes.
- Teamed with partners to close deals for sales development.
- Managed friendly and professional customer interactions.
Business Development Executive
Knitwears Exports Pvt Ltd
Tirupur
03.2017 - 11.2021
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Fostered a positive work environment that encouraged open communication among team members, promoting collaboration toward achieving shared goals.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
Education
Bachelor Of Business Administration - Marketing
03.2017 -
Skills
Problem solvingBusiness developmentBusiness managementTeam handlingClient Relation
Upselling and Cross Selling
Cold-calling
B2C Sales
Sales closing
Accomplishments
- Received the Best team player award at GIVA Jewellers Pvt Ltd for the year 2022
- Received a RNR for the month of November 23 for the outstanding performance at Infinity learn Pvt Ltd.
Timeline
Sr, Inside Sales Associate - Infinity Learn Pvt Ltd
05.2023 - 02.2024
Inside Sales Associate - GIVA Jewelry Pvt Ltd
01.2022 - 02.2023
Business Development Executive - Knitwears Exports Pvt Ltd
03.2017 - 11.2021
Manipal University - Bachelor Of Business Administration, Marketing
03.2017 -