Sheik Fazal
Data Analyst
Berlin
Summary
Data Analytics student with profound knowledge of relational databases, business modelling and programming. Seven years of work experience in the finance and compliance domain. Skilled in various tools like Python, MySQL, PowerBI, SAP, MS-Excel, Concur and Service Now. Currently, looking for a work student job in data analytics/business analytics.
Overview
7
7
years of professional experience
4
4
Languages
Work History
SENIOR PRODUCT ANALYST
AMAZON
04.2021 - 11.2023
- Classify products based on Standard Operating Procedures within task metrics such as Quality, Productivity and SLA.
- Providing ideas for process improvements enhance process efficiency, quality, and customer experience
- Conduct training sessions for colleagues.
- Analyze quality and process issues to determine and implement corrective and preventive actions.
- Perform RCA and CAPA to help improve the process.
- Build and execute productivity plans through forecast reviews, determining productivity requirements
- Working as a core SME in process improvement and framed Training platform for Compliance regulation project for Canada Marketplace.
- Providing accurate HTS classifications dossier to support the classification of products under various laws
- Working on Delta ASINS to check the gap between current captured ASINS & previous captures ASINS.
- Auditing the ASISN to check wrong ASINS.
- Understanding the error made by associate and preparing 5 why to avoid future error
- Understanding the process step by step with the help of decision tree and remove the unwanted steps to make the process faster and effective.
- Preparing clusters for the inflow to increase the productivity
- Importing datas and keeping a track of the performance of the team as well as individual performance for future goal.
GENERAL ACCOUNTING OPS ASSOCIATE
ACCENTURE SOLUTION PRIVATE LIMITED
05.2018 - 01.2021
- Experienced in Accounts Receivable and Accounts Payable process.
- Clearing invoices of customers once payment is made through SAP tool
- Running macros to upload the payment faster for larger customers like Walmart and Target.
- Maintaining a track of regular payments of customer and if there is any irregularity in payment then notifying to the customer about it.
- Handling bank accounts of client to download different receipts where made are made in different mode like ACH, lockbox and Wire.
- Preparing Balance Sheet on a weekly basis to forecast the future goal.
- Handling customer's portfolio to understand their productivity which can help to reduce default risk and losses.
- Daily call with clients to showcase their portfolio so that they can make data based financial decisions.
- Segregating Datas like cash transaction and credit transaction, client take decision whether to reduce cash outflow or make less credit transaction.
PROCESS ASSOCIATE
CAPGEMINI
10.2016 - 04.2018
- Working as a cash applier in clearing and reconciling the invoices in client's open account.
- Payment related query resolution for employees through Service Now.
- Responsible for tracking and documenting total cheques received monthly and provide updates to the clients.
- Allocating of work to the team in the beginning of the day.
- Quality Check of the payment cleared by the team member on a weekly basis to control Error.
- Experienced in working on service management tools like service now for customer query resolution.
Education
Msc in Data Analytics -
Berlin School of Business And Innovation
Berlin04.2025
MBA EXECUTIVE - undefined
Christ University
Bangalore, India 08.2019 - 3 2021
BACHELOR OF COMMERCE - undefined
St. Xavier's College
Kolkata, India 06.2013 - 7 2016
Skills
Python
MySQL
MS PowerBI Desktop
Global SAP system
Microsoft Office
Microsoft Excel
Service-Now
Concur
Additional Information
Strategic Planning, Effective Team Player, Communication and Interpersonal Skills
Honors And Awards
- Recognised for the good teamwork and support in achieving the SLA (Service Level Agreement) - Amazon
- Ace of Spade - for the month of February, March, July, August 2023
- Beyond Award - for preparing a new cluster method and increasing productivity by 30%
- Performance Excellence - Accenture
- On the spot (October 2018) - For working extra hours to achieve clients deadline.
- Performance Excellence (August 2019) - For constant contribution for the year 2019
Personal Information
- Date of Birth: 02/17/95
- Nationality: Indian
Timeline
SENIOR PRODUCT ANALYST
AMAZON
04.2021 - 11.2023
MBA EXECUTIVE - undefined
Christ University
08.2019 - 3 2021
GENERAL ACCOUNTING OPS ASSOCIATE
ACCENTURE SOLUTION PRIVATE LIMITED
05.2018 - 01.2021
PROCESS ASSOCIATE
CAPGEMINI
10.2016 - 04.2018
BACHELOR OF COMMERCE - undefined
St. Xavier's College
06.2013 - 7 2016
Msc in Data Analytics -
Berlin School of Business And Innovation