Vonage
Sheikh Jamshed Alam
Paid Performance Specialist +10 Years Experiance
Hyderabad
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
3
3
Languages
Work History
Google Partner Support Australia
Regalix India Pvt. Ltd
Hyderabad
04.2023 - Current
- Expertise in getting Market Insights, Account Reporting, Campaign Optimization, Strategy Building, Revenue Enhancement etc. have been managing Google Premier & Partner Agencies for AU & NZ Market.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Building long term relationships and helping Agencies with market trends and strategy to optimize end client ads account. Building up pipeline for Google projected revenue.
POD LEAD_Builder_New Zealand
Regalix India Pvt Ltd
Hyderabad
04.2022 - 03.2023
- Conducted market research and competitor analysis to inform search marketing strategies.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- A-B tested ad campaigns to optimize performance and drive improved ROI.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
- Researched and analyzed industry trends to inform search marketing strategies.
POD LEAD_Brightline_North America
Regalix India Pvt Ltd
Hyderabad
01.2021 - 03.2022
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Sr. Account Manager Google PPC
Regalix India Pvt Ltd
Hyderabad
04.2018 - 12.2020
- Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
- Created content strategies for digital media.
- Managed search engine marketing budgets and tracked campaign performance.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
Sr. Consultant McAfee_Canda
Sutherland Global Service
Chennai
12.2011 - 03.2013
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Translated complex technical issues into digestible language for non-technical users.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Team Leader, Sales Operations
Aditya Birla Minacs
kolkata
04.2009 - 12.2011
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Handling a Team of 30 Members, Rostering, Data Allocation, NDNC Filtration, Setting
Targets, conducting training, and Feedback. Maintaining Shrinkage and attrition month
after month.
Ensuring 100% CLCM Process
Education
BBA - Business Administration
Sikkim Manipal University
Kolkata 04.2001 -
Diploma - Fine Arts
Sarva Bhartaiya Charukala Mandir
Kolkata 04.2001 -
Skills
Channel partner support
Software
Predective Dailer
Certification
Six Sigma Green Belt
Interests
Outdoor Sports
Cooking
Gardening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Google Partner Support Australia
Regalix India Pvt. Ltd
04.2023 - Current
POD LEAD_Builder_New Zealand
Regalix India Pvt Ltd
04.2022 - 03.2023
POD LEAD_Brightline_North America
Regalix India Pvt Ltd
01.2021 - 03.2022
Sr. Account Manager Google PPC
Regalix India Pvt Ltd
04.2018 - 12.2020
Sr. Consultant McAfee_Canda
Sutherland Global Service
12.2011 - 03.2013
Six Sigma Green Belt
02-2011
Team Leader, Sales Operations
Aditya Birla Minacs
04.2009 - 12.2011
BBA - Business Administration
Sikkim Manipal University
04.2001 -
Diploma - Fine Arts
Sarva Bhartaiya Charukala Mandir
04.2001 -