Vonage
Sheikh Jamshed Alam
Paid Performance Specialist +10 Years Experiance
Hyderabad
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
3
3
Languages
Work History
Google Partner Support Australia
Regalix India Pvt. Ltd
Hyderabad
04.2023 - Current
- Expertise in getting Market Insights, Account Reporting, Campaign Optimization, Strategy Building, Revenue Enhancement etc. have been managing Google Premier & Partner Agencies for AU & NZ Market.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Building long term relationships and helping Agencies with market trends and strategy to optimize end client ads account. Building up pipeline for Google projected revenue.
POD LEAD_Builder_New Zealand
Regalix India Pvt Ltd
Hyderabad
04.2022 - 03.2023
- Conducted market research and competitor analysis to inform search marketing strategies.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- A-B tested ad campaigns to optimize performance and drive improved ROI.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
- Researched and analyzed industry trends to inform search marketing strategies.
POD LEAD_Brightline_North America
Regalix India Pvt Ltd
Hyderabad
01.2021 - 03.2022
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Sr. Account Manager Google PPC
Regalix India Pvt Ltd
Hyderabad
04.2018 - 12.2020
- Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
- Created content strategies for digital media.
- Managed search engine marketing budgets and tracked campaign performance.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
Sr. Consultant McAfee_Canda
Sutherland Global Service
Chennai
12.2011 - 03.2013
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Translated complex technical issues into digestible language for non-technical users.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Team Leader, Sales Operations
Aditya Birla Minacs
kolkata
04.2009 - 12.2011
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Handling a Team of 30 Members, Rostering, Data Allocation, NDNC Filtration, Setting
Targets, conducting training, and Feedback. Maintaining Shrinkage and attrition month
after month.
Ensuring 100% CLCM Process
Education
BBA - Business Administration
Sikkim Manipal University
Kolkata 04.2001 -
Diploma - Fine Arts
Sarva Bhartaiya Charukala Mandir
Kolkata 04.2001 -
Skills
Channel partner support
Partnership building
Partnering with cross-functional disciplines
Audit Support
Agent support
Vendor partnership
SEM trend knowledge
Strategic planning
Redirect monitoring
Ad development
Keyword optimization
Google Analytics
Productivity assessments
Data Mapping
Management Information Systems expertise
Software
Predective Dailer
Certification
Six Sigma Green Belt
Interests
Outdoor Sports
Cooking
Gardening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Google Partner Support Australia
Regalix India Pvt. Ltd
04.2023 - Current
POD LEAD_Builder_New Zealand
Regalix India Pvt Ltd
04.2022 - 03.2023
POD LEAD_Brightline_North America
Regalix India Pvt Ltd
01.2021 - 03.2022
Sr. Account Manager Google PPC
Regalix India Pvt Ltd
04.2018 - 12.2020
Sr. Consultant McAfee_Canda
Sutherland Global Service
12.2011 - 03.2013
Six Sigma Green Belt
02-2011
Team Leader, Sales Operations
Aditya Birla Minacs
04.2009 - 12.2011
BBA - Business Administration
Sikkim Manipal University
04.2001 -
Diploma - Fine Arts
Sarva Bhartaiya Charukala Mandir
04.2001 -