Sheikh Mutasim

Bemina

Summary

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.

Overview

years of professional experience

Work History

Customer Relations Manager

Adfar Agro And Spices

05.2021 - 03.2024

Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.

Education

Master of Business Administration (MBA) -

Chandigarh University

09.2023

Bachelor of Business Administration -

Cluster University Srinagar

09.2020

Skills

Sales Strategy Development
Client Relationship Management
Market Research and Analysis
Negotiation and Closing
Excellent Communication Skills
Team Collaboration

Time Management
Problem-Solving
Presentation Skills
Strong Work Ethic
Quality Assurance

Languages

Urdu

English

Kashmiri

Hobbies and Interests

Cricket
Listening to music
Gardening
Driving

Timeline