Sahail Ahmad Sheikh
Bangalore
Summary
Dedicated and results-oriented HR Operations professional with 3.5+ years of experience working in a global MNC environment at Amazon Development Center India Pvt. Ltd. Strong background in HR shared services, employee relations, leave and attendance management, payroll support, and compliance. Experienced in handling end-to-end HR operational activities for international employees across UK, Ireland, and South Africa (ZAF) regions. Known for maintaining strict data confidentiality, meeting SLAs, and supporting positive employee relations in fast-paced, high-volume HR environments.
Overview
4
4
years of professional experience
Work History
Senior HR Associate
Amazon Development Center India Pvt. Ltd.
Bangalore
03.2026 - Current
- Provide comprehensive HR operations support to employees across UK, Ireland, and South Africa regions.
- Manage Leave of Absence (LOA), attendance records, overtime data, and accommodation requests in accordance with regional policies.
- Maintain accurate and up-to-date employee records to ensure smooth payroll processing and audit readiness.
- Handle sensitive HR matters with a high level of confidentiality and data privacy compliance.
- Work extensively on the AWAL process, ensuring proper documentation and tracking of unauthorized absences and no-shows.
- Respond to employee queries related to HR policies, benefits, attendance, and employment procedures.
- Escalate complex or high-risk HR cases to senior management for timely resolution.
- Consistently meet service level agreements (SLAs) and quality benchmarks in a high-volume HR support environment.
- Buddy support for the new Joiners and led the AWAL process for unauthorised absentees.
- Administered employee benefits and resolved related inquiries promptly.
- Collaborated with payroll personnel to ensure timely and accurate processing of payroll data changes.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Managed leaves of Ireland, South Africa and UK employees.
Admissions Coordinator
Lovely Professional University
Jalandhar
01.2022 - 06.2022
- Coordinated end-to-end student admissions processes including application review, documentation, and follow-ups.
- Maintained regular communication with prospective students through phone calls and emails to ensure smooth enrollment.
- Collaborated with academic departments to manage student course registrations and scheduling.
- Monitored student enrollment data and faculty workloads to support operational planning.
- Maintained accurate student records and updated institutional databases.
Education
Bachelor of Business Administration -
University of Kashmir
SrinagarDiploma in Banking & Finance - Accounting & Finance
Bankedge Academy
Mumbai12th - Commerce
JK BOSE
Srinagar10th - General
JK BOSE
SrinagarSkills
- HR Operations & Shared Services
- Employee Relations & HR Case Management
- Leave of Absence (LOA) & Attendance Management
- Payroll & Overtime Processing Support
- HR Compliance & Policy Adherence
- Global HR Operations (UK, Ireland, ZAF)
- AWAL Process (Unauthorized Absence Tracking)
- Data Confidentiality & Documentation
- MS Excel & HR Reporting
- Stakeholder Communication
- Team Collaboration & Time Management
Additional Information
Strong multitasking and organizational abilities, Excellent verbal and written communication skills, Analytical and critical thinking approach to problem-solving, Flexible, adaptable, and collaborative team player, Interests include gardening, trekking, and travelling
Custom Section
- HR Operations Executive
- Senior HR Associate
- HR Shared Services Executive
- People Operations Analyst
Languages
- English
- Hindi
- Urdu
Timeline
Senior HR Associate
Amazon Development Center India Pvt. Ltd.
03.2026 - Current
Admissions Coordinator
Lovely Professional University
01.2022 - 06.2022
Bachelor of Business Administration -
University of Kashmir
Diploma in Banking & Finance - Accounting & Finance
Bankedge Academy
12th - Commerce
JK BOSE
10th - General
JK BOSE