Strategic HR & Talent Acquisition & Administration Leader with 15+ years of experience in end to end HR functions including talent acquisition, work force planning, HR operations, employee relations, compensation & benefits, performance management and HR strategy. Proven record of driving HR transformations, implementing HRIS systems, enhancing employee engagement, and aligning HR initiatives with organizational goals. Skilled in building high-performance teams, and optimizing HR processes to deliver measurable business impact.
Overview
18
18
years of professional experience
Work History
GENERAL MANAGER - HR
Tamarind Global Services Pvt. Ltd.
Mumbai, Maharashtra
02.2013 - 03.2026
Partner with senior leadership to drive HR strategies for a work force of 400+ employees across Pan India locations aligning people practices with business outcomes.
Lead end-to-end HR operations including talent acquisition, payroll, compliance, and HRIS management.
Spearhead recruitment across leadership, mid-level, and frontline roles, ensuring timely and quality hiring.
Drive workforce planning, succession planning, and talent development initiatives.
Collaborate with leadership on organizational restructuring, HR transformation, and workforce optimization initiatives.
Mentor and guide HR team members to build capability and foster a high-performance culture.
Manage employee relations, including resolution of grievances, conflicts, and disciplinary matters.
Design and drive employee engagement initiatives to enhance experience, morale, and retention.
Promote a positive, inclusive, and high-performance work environment.
Ensure compliance with HR policies, procedures, and legal requirements within the business.
Provide guidance to business leaders on HR-related compliance matters and best practices.
Drive Performance Management System (PMS) processes, ensuring adherence to timelines and handling grievances related to performance ratings.
Partner with business leaders to identify training needs and support learning & development initiatives.
Support organizational change initiatives, providing guidance and support to employees during transitions.
Implement restructuring plans as needed to optimize organizational efficiency and effectiveness.
Oversee administration and facility operations for multiple offices across India, ensuring seamless business operations.
Manage vendor onboarding, negotiations, and performance to ensure service quality and cost optimization.
Control administrative budgets and drive cost efficiencies across locations.
Ensure workplace infrastructure, maintenance, and space utilization aligned with business needs.
Drive safety, hygiene and compliance standards across all offices.
Manage logistics, travel, and office operations support across locations.
DEPUTY MANAGER - HR
Kuoni Travel Group India Pvt. Ltd.
Mumbai, Maharashtra
09.2006 - 02.2013
Managed end-to-end recruitment, onboarding, performance evaluations, and HR operations.
Coordinated payroll, attendance, and statutory compliance in partnership with finance teams.
Conducted HR audits, maintained MIS, and produced HR analytics reports for leadership review.
Executed companywide employee satisfaction surveys and tracked improvement action plans.
Facilitated HR policy development, rollout, and compliance monitoring.
Handled grievance resolution, employee counseling, and employee relations initiatives to maintain a healthy work environment.
Managed exit formalities, full and final settlements, and statutory benefit administration.
SENIOR ADMINISTRATION & HR ASSISTANT
Godrej & Boyce Mfg. Co. Ltd.
Mumbai, Maharashtra
02.1995 - 07.2006
Supported recruitment, onboarding, record management, and employee record management.
Managed administrative activities including travel, correspondence, event coordination, and inventory.
Assisted with attendance management, employee relations, and confidential HR recordkeeping.
Prepared HR reports, presentations, and supported leadership with operational requirements.
MARKETING ASSISTANT
Divya Chemicals Pvt. Ltd.
Mumbai, Maharashtra
08.1994 - 02.1995
Monitored effectiveness of marketing initiatives and prepared analytical reports.
Supported execution of marketing plans and data reporting.
BANKING ASSISTANT
ANZ Grindlays Bank
Mumbai, Maharashtra
06.1993 - 07.1993
Education
MBA - Human Resources
Institute of Business Management
01.2008
Diploma in Human Resource Management - undefined
Welingkar's Institute of Business Management
01.2000
Bachelor's Degree - undefined
St. Andrew's College
Skills
End-to-End Recruitment Lifecycle Management
Talent Acquisition & Workforce Planning
HR Operations & Shared Services
Administration & Facility Management
Vendor Management
Office Operations
Workplace Infrastructure
Employee Relations
Grievance Handling
Business Partnering
HR Strategy
Compensation & Benefits (C&B)
HRIS Implementation
HR Automation
Policy Development
Compliance
Employee Engagement
Culture Building
HR Analytics
Reporting
Performance Management Systems
Accomplishments
Revamped companywide performance management system, improving feedback delivery and engagement.
Achieved significant cost reduction through strategic negotiation of employee benefit plans.
Successfully implemented HRIS, enhancing HR workflow efficiency and data accuracy.
Strengthened governance, compliance, and audit readiness across HR functions.
Deputy Manager – Talent Acquisition at State Bank Operations Support Services Pvt. Ltd.Deputy Manager – Talent Acquisition at State Bank Operations Support Services Pvt. Ltd.