SHEILENDRA KUMAR Pal

As the Center Incharge at Delhivery Limited, I was responsible for overseeing the daily operations and management of a large distribution center in India. This role required strong leadership skills and the ability to effectively manage a team of employees

• Managed day-to-day operations of distribution center
• Oversaw team of employees and ensured productivity targets were met
• Developed and implemented strategies to improve efficiency and reduce costs
• Maintained inventory levels and ensured timely delivery of products
• Conceptualized high-level implementation plans, and determined future fulfillment organizational structure & support and conducting process recycle audits to ensure Delivery-on-Time (DOT)
• Monitoring the performance of the team members is crucial for maintaining high productivity and service quality.

As an Operations Team Leader at Delhivery Limited in India from January 2018 to October 2023, I was responsible for overseeing the day-to-day operations of the company's logistics team. This role required strong leadership skills, as well as an ability to effectively manage and motivate a team to achieve company goals.

• Managed a team of 20+ employees
• Ensured timely delivery of packages
• Timely Dispatches (EMD)
• COD Reconciliation
• Implemented process improvements
• Conducted performance evaluations
• Managing a team (on roll & off roll) and Preparing the roster,scheduling,planing,executing.
• Take overall responsibility for Managing the Routing, Inward, Dispatch & RTO, FM activity.
• Trained new employees on proper job functions and company policies and procedures.
• Monitored operations and reviewed records

and metrics to understand company performance.