Result oriented, dedicated and a motivated Engineer. To work in an organization that offers a learning environment to work and provides scope for individual development and offers attractive prospects for long term personal development and career growth.
Hi, I’m
Shekhar Tomar
ION Marketview Analyst
Noida
Summary
Overview
5
years of professional experience
6
years of post-secondary education
Work History
IRIS Software Technology Pvt. Ltd.Noida
Senior Engineer - Technology
10.2021 - Current
Job overview
- Delivered different Projects based on the business requirements shared by the Trading Desk on RBC's ION Platform.
- Implementing latest version of ION components and resolving Other Platform vulnerabilities.
- Project life cycle involves Collecting Requirements, Design Documentation, Configuring the Software and Unit Testing, Regression Testing, Integration and Performance Testing etc. as well as Deployment to Production.
- Application support for a number of ION Fixed income Trading applications for European, US and Singapore trading floors.
- Troubleshooting problems faced by different downstream systems with other teams.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
ION Trading Pvt. Ltd.Noida
Product Support Analyst
02.2018 - 10.2021
Job overview
- Direct communication with Tier 1 banks.
- Weekly calls with various customers discussing regular status and details about various ongoing projects.
- Handling tricky situations like P1 and taking end to end ownership
- Captured client feedback and recommended and advocated for product enhancements based on personal expertise and evaluation of customer needs.
- Troubleshot and tested client-reported product defects and liaised with quality assurance for deployment of fixes.
- Delivered feedback on troubleshooting guides and contributed to continuous improvement of issue resolution and support processes.
- Participating in various Account Management calls to understand all the requirements for carrying out several Implementation projects at the Client side.
Education
Moradabd Institute of TechnologyMoradabad
B.Tech
07.2013 - 06.2017
University Overview
PMS Public SchoolMoradabad
Intermediate
04.2011 - 03.2012
University Overview
PMS Public SchoolMoradabad
High School Diploma
04.2009 - 03.2010
University Overview
Skills
Business Area: Derivates, Capital Markets
Accomplishments
Accomplishments
- Received Kudos award multiple times for the best employee of the month
- Delivered Projects such as Price Publisher, Log Uploader for RBC's Platform.
- Achieved 2 Gold Medals at the Sports Meet 2014, 2015.
Timeline
Senior Engineer - Technology
IRIS Software Technology Pvt. Ltd.
10.2021 - Current
Product Support Analyst
ION Trading Pvt. Ltd.
02.2018 - 10.2021
Moradabd Institute of Technology
B.Tech
07.2013 - 06.2017
PMS Public School
Intermediate
04.2011 - 03.2012
PMS Public School
High School Diploma
04.2009 - 03.2010
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