Shihas U L Sheriff
Alappuzha,Kerala
Summary
Senior OperationSpecialist who worked for Allianz and Wns ,Data Analysis. Good analytical, organizationalskills, excellentinterpersonal skills and able to work within a team with abilities in achieving organizational goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Senior Associate insurance
WNS Global Services
Pune
08.2020 - Current
- Expertise in insurance and Reinsurance process for Lloyd's market , UK (Marine, Non marine ,Aviation ,Property & Casualty
- Checking the LPAN, slip, endorsement, bordereau sheet and invoices submitting by broker for settle the premium to Underwriter or client
- Calculating the premiums accuratelyfrom availabledocuments and booking the premiums in the system
- Perform premium validationrate to ensure the right premium receives from client
- Performing the reconciliation between client reporting figures and XIS booking.
- Developing communication with broker both via mail and phone
- Analysis of unallocated cash balances and cross matching right premium amount to them
- Contributingin providing support & collaborating with internal teams to bring their focus on the renewal business performanceof all the channels coming under them
- Identifying improvement areas and implementing adequate measures to maximum customer satisfaction along with defending issues with best process knowledge
- Interfacing with clients for understanding their requirements & suggesting the most viable solutions and cultivatingrelations with them for customer retention & securing repeat business
- Setting out quality standards for various operational areas, ensuring a high-qualitycustomer experiencewhile adhering to SLAs & work processes
- Actively participated in all the policy administrations like quote generation, submission, prebind &postbind, cancellationand audits of the policies
- Processing Reinstatements, adj Premium, BDX, endorsements premium in system
- Checking Bureau messages, Non Bureau Premium, performing Credit Control checks and amendments in system
- Processing Invoice premium in system and raising query
- Supporting UAT and other tasks such as adhoc request as required
Senior Operation Specialist
Allianz Technology
03.2018 - 03.2020
- Service a book of business under the direct support of Engineering Underwriters in Allianz in US with EAR and CAR underwriting
- Responsible for determining pricing, coverage, terms and conditions within defined authorityand underwriting guidelines
- Log applications prepare binders, policy invoice, policy wording and process policies endorsements
- Ensure Placing and binding of FAC reinsurance prior to the policy inception
- Set up the policies in Global Genius and book the premiums accordingly
- Order and follow up on inspections and handle endorsement request and referrals for the underwriter
- Develop and maintainrelationship with broker
- Ensure premium data and statistical codes are accuratelyposted to allow the transaction of financial processes to occur
- Assist in verification of proper documentationregarding coverage and limits prior to completing transactions
- Screen transactions to determine proper processing
- Refer transactions to underwriters that require their approval, complete transactions directlyif within delegated authority limits
- Communicate, as needed, with Accounting, Loss Control and Reinsurance companies to answer policy questions and resolve issues
- Provide back-up to underwriters s when needed
- Resolving accounts queries with brokers and credit control
- Ensure that all required SLA
- KPI and quality requirements are met
- Handled 450+ accounts and premium book of business 125 M USD
- Supporting UAT and other tasks such as adhoc request as required.
Education
B.tech - Mechanical Engineering
Vinayaka Mission & Research Center
Alappuzha, Kerala 05.2013 - 05.2018
Skills
- Strong time management, problem solving and multitaskingskills - Intermediate
- Excellentverbal and written communicationskills - Fluent
- Numericalskills - Intermediate
- Risk Assessment - Basic
- Insurance - Advance
- TECHNICAL SKILL :
- OperatingSystem :
- Windows 10(Word, Excel, PowerPoint)
- Business Tools: Python, Global Genius ,Services Now, Citrix, eclipse
Interests
Religion : Islam
Hobbies : , Vlogging & Traveling
Additional Information
- AWARD: , Received Best employee Award 2 times from Allianz
Languages
English
Advanced
Timeline
Senior Associate insurance
WNS Global Services
08.2020 - Current
Senior Operation Specialist
Allianz Technology
03.2018 - 03.2020
B.tech - Mechanical Engineering
Vinayaka Mission & Research Center
05.2013 - 05.2018
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