Summary
Overview
Work History
Education
Skills
KEY ACHIEVEMENT
Timeline
Generic

SHIKHA BAHUGUNA

New Delhi,DL

Summary

Healthcare management professional with 8 years of experience in facility oversight looking to take next step in career progression. Past roles have helped build experience in healthcare regulatory compliance, clinical processes, public relations, budget and financial analysis, as well as employee and resource management. Have excelled in every prior position, producing results and growth that have exceeded expectations. Understand the role of a healthcare facility in a community, and have experience working with civic leaders in public wellness initiatives.

Overview

9
9
years of professional experience

Work History

Senior Executive

Rajiv Gandhi Cancer Institute & Research Centre
05.2019 - Current

Pediatric Coordinator | 2019- Present


  • Overall responsibility for outpatient management system including billing.
  • Maintain effective communication with patients and team members for the smooth running of OPD.
  • To coordinate with the consultants, lead radiographers, lab members and nursing staff for effective patient care.

Executive 2

Rajiv Gandhi Cancer Institute & Research Centre
05.2018 - 04.2019

Multiple Wards | 2018-2019


  • To ensure the smooth admission and discharge process of patients.
  • Elaborate the detailed process for any query regarding insurance policy, discharge process or vice versa.
  • Coordinate with other departments for patient care and
    smooth functioning of the unit.
  • Document actions by completing required forms, reports, logs and records of patients.
  • Monitor and report patient requirements, ensure ward issues are maintained at agreed levels and ensure rotation procedures are maintained.

Executive I

Rajiv Gandhi Cancer Institute & Research Centre
05.2015 - 04.2018

Daycare Adult & Pediatric | 2015-2017


  • Leadership for creating the smooth functioning of
    the entire daycare.
  • Ensure the availability of beds and manage
    infrastructure facilities for the patients.
  • Providing the total cost estimation for daycare
    services.
  • Coordination with TPA, doctors, pharmaceuticals
    and nursing staff for delivering the best quality of
    patient care.
  • Ensure the smooth admission and discharge process
    for patients .


Minor OT | 2017-2018


  • Conducting the OT Availability
  • Monitoring the OT staff duties and doctors schedules for surgeries.
  • To ensure the procedure of patient and assign the OT
    accordingly.
  • To coordinate with the doctors regarding procedures and providing the correct cost estimation for procedures.
  • Ensure the implementation of correct procedure code for payment.
  • Arrangement for all the required blood and radiology reports before the procedure of patients.

Education

Bachelor of Science - Chemistry

Mahatma Jyotiba Phule Rohilkhand University
Moradabad, India
05.2013

Skills

  • Leadership & Management including strategic
    planning and healthcare process improvement
  • Operational Excellence
  • Record the various TAT, Data and Management
    Information System
  • Office skills and ensuring billing
  • Record patient history and Data entry
  • Ability to multitask and work well as a team
  • Problem-solving and detailed oriented
  • Coordinated staff trainings for updated procedures
    and policies

KEY ACHIEVEMENT

  • Employee of the Month July 2023.
  • Volunteer, 21st Annual RGCON 2023.
  • Volunteer FIT-A-THON RGCI 2022.
  • Volunteer, Celebrating Life Childhood Cancer
    Survivorship Programme 2019.

Timeline

Senior Executive

Rajiv Gandhi Cancer Institute & Research Centre
05.2019 - Current

Executive 2

Rajiv Gandhi Cancer Institute & Research Centre
05.2018 - 04.2019

Executive I

Rajiv Gandhi Cancer Institute & Research Centre
05.2015 - 04.2018

Bachelor of Science - Chemistry

Mahatma Jyotiba Phule Rohilkhand University
SHIKHA BAHUGUNA