Shikha Garg
Bangalore
Summary
Highly motivated and detail-oriented Business Analyst with 17+ years of experience in analyzing business needs, identifying solutions, and implementing process improvements. Skilled in requirements gathering, data analysis, and stakeholder management. A Certified Scrum Master and Product Owner with specialization in Murex and Finacle Treasury applications. Implemented and supported Finacle Treasury product for 15+ clients, both Indian and foreign banks. Experience of working at onsite locations at Thailand and Paris. Experience of handling a team of upto 4 associates.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Natwest Group
Bangalore
07.2023 - Current
- Analyzed business requirements and identified solutions to improve processes and operations
- Collaborated with stakeholders to gather requirements and develop business cases
- Developed and maintained project documentation, including business requirements documents and process flows
- Worked with cross-functional teams to implement process improvements and technology solutions
Manager
PwC (PricewaterhouseCooper) India
04.2022 - Current
- Working as Business Analyst (Manager) for one of the top most investment banking clients of PwC
- Currently leading all changes and transformation and regulatory changes for front to back Treasury functions across bonds, repo, interest rate derivatives and FX trading
- Responsible for managing business strategy and change agenda, investment case, feasibility analysis and implementation across technology, process and regulations.
Project Manager/Business Analyst
EdgeVerve Limited (Fully owned Subsidiary of Infosys)
08.2015 - 04.2022
- FINACLE Treasury applications customizations and Implementation for various Indian and Multinational banks
- Responsibilities included: Gathering updates on daily SCRUM call to see the for progress and status of the modules
- Mapping user stories to customization items
- Implementation of various assets like FX, MM (ComLoan, Call, Repo, Cash), FIS (Bonds, Bills)
- Major contribution towards development of customization by leading technical team
- Was the anchor in preparation of customization documents reports and the customization items that are being developed for ComLoan and Security (Fixed Income) modules.
Technology Lead
Infosys Limited
12.2010 - 07.2015
- PL/SQL Development, Waterfall Model, Report Generation and Unix Scripting
- Responsible for developing interfaces between Finacle core, Treasury and e-banking using Finacle Integrator
- Issue Fixing, Integration Testing, Code Corrections and Unit testing
- Customization of SWIFT & RTGS messages for Settlements, Confirmations
- Developed swift (MT200, MT202, MT210, MT300, MT320) message templates according to the requirement of the bank
- Onsite experience of working with various banks including one of the most reputed banks in Thailand at their head office in Bangkok
- Was involved in Data Migration activities of the bank
- Uploading all the data related to FX, MM and Securities into the Finacle treasury system.
Senior Software Engineer
Mindtree Limited
06.2009 - 12.2010
- Customer: SITA Project: Smart Bill Application Maintenance Role: Senior Software Engineer SITA is an IT solution provider to the airline industry which includes Airline reservation system, Airport management and flight operation system etc
- The Billing for the network services offered by SITA to its customers happens through the Smart Bill application using the Kenan telecom billing package
- Responsibilities included: Application Maintenance which deals with the bug fixes and day to day production support
- Analyzing and implementation of the customer requirements
- Worked closely with client teams during implementation and post production support in their office in Paris.
Software Engineer
BBSS Limited
07.2006 - 06.2009
- Worked as contract employee to Infosys FINACLE Treasury applications customizations and Implementation for various Indian and Multinational banks
- Role: Software Engineer Responsibilities included: Enhancement of the projects as per the requirements from the banks
- Maintenance and support of all projects running in different Banks as a live application
Education
Bachelor of Engineering in Electronics and Telecommunications -
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
Bhopal, Madhya Pradesh06.2005
Skills
- Banking products:
- Murex Integration MX3,
- Finacle Treasury
- Finacle Scripting
- C Language
- Unix Shell Script
- Oracle
- PL SQL
- JIRA
- IReport (Jasper)
- English
- Hindi
Certification
- CSM (Certified Scrum Master)
- Product Owner
Personal Information
- Passport: Valid till 05/2033
- Father's Name: Mr. Madhusudan Garg
- Date of Birth: 05/28/82
- Gender: Female
- Nationality: India
- Marital Status: Married
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Disclaimer
I, Shikha Garg, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Senior Business Analyst
Natwest Group
07.2023 - Current
Manager
PwC (PricewaterhouseCooper) India
04.2022 - Current
Project Manager/Business Analyst
EdgeVerve Limited (Fully owned Subsidiary of Infosys)
08.2015 - 04.2022
Technology Lead
Infosys Limited
12.2010 - 07.2015
Senior Software Engineer
Mindtree Limited
06.2009 - 12.2010
Software Engineer
BBSS Limited
07.2006 - 06.2009
Bachelor of Engineering in Electronics and Telecommunications -
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV)
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