Shikha Mishra

Dedicated and result oriented key account manager with 10 + years of experience in Optical Fiber Cable Manufacturing Industry. I prefer challenging environment and dealing with ambiguous situations so as to derive possible options to reach the solutions from root cause analysis. My career is being groomed with adequate exposure to institutional sales projects, corporate sales and channel development for technical products.

• Handling OFC sales process for all India territory
• Independently generating enquiries, update sales funnel continuously and convert it to final sales.
• Weekly review with team & presenting status to management on monthly or quarterly basis.
• Budgeting & allocation of customer wise target & expected sales figure.
• Frequent travelling to key accounts of telecom & broadband industries to expand the scope of business.
• Arranging customer visits to production plants for new product developments & vendor approvals.
• Inventory management for produced finished goods.
• Coordination with Design, Purchase & Costing team to be cost competitive in market and follow market trend to maintain design vs price.
• Payments follow-ups with clients.
• Keep engagement with customer by supporting them technically & commercially as and when required before and after sales.
• Planning Exhibition in INDIA as well as in forging countries.
• KAM for various companies including Bombay Gas, R&M India, Tata Teleservices Ltd., and others.
• Handling RFQ, OFC compliance, Order conversion analysis and MIS.
• Developed cable designs and ensured that it met all customer requirements.
• Design the cable on application basis.
• Provided technical assistance to customers and resolved any issue in design.
• RFQ, PCR & CR, OFC Compliance & BOM based Costing of Optical fiber cable.
• Verifies the technical feasibility and compliance with specification.
• Forecasting and planning Raw Material based on order status.
• Product Mapping and Product analysis to ensure that product is in line with design specification.
• Material reconciliation and scrap analysis to improve margin/ profit of the product.
• Prepare tendering documents including all general documents, technical compliance, QAP, POA, Declarations and Undertakings of all government and private parties.
• Communicate with Vendors for RM requirements & also develop New Vendor for Special Kind for RM requirement for New Products.