Summary
Overview
Work History
Education
Skills
Professional Highlights
Accomplishments
Languages
Affiliations
Timeline
Generic
Shikha Sharma

Shikha Sharma

Summary

Seeking a good position in the department that rewards with the positive results. Strategic-thinking professional with several years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies, and driving territory development. Proactive professional accomplished in hiring, developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.

Overview

16
16
years of professional experience

Work History

Business Development Manager

ENCON Thermal Engineers Pvt. Ltd.
03.2023 - Current
  • Profile: Business Development Manager
  • Collaborated with marketing team members to design promotional materials.
  • Maintained a database of existing customers and prospective leads.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
  • Researched target markets to understand the needs of current and potential customers.
  • Negotiated contracts with vendors, suppliers, partners, and customers.
  • Conducted market research and analysis to identify new business opportunities.
  • Advised executives on best practices related to recruiting, retention, performance management, diversity and inclusion efforts.
  • Collaborated closely with department heads on strategic planning initiatives related to workforce optimization.
  • Provided guidance on complex labor issues including discrimination, harassment, disability accommodations, leaves of absence.
  • Notified all employees immediately when policies/procedures were updated or changed.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Conducted competitive analysis to inform strategic decisions and positioning.
  • Conducted risk assessments for potential business ventures or strategies.

General Manager

Nirmal Overseas Ltd.
12.2017 - 12.2022
  • Worked as a General Manager and handling entire Management and Marketing for Domestic & Overseas Clients
  • Established in 1983, Nirmal Overseas Private Limited is a premier engineering company based in the capital of India
  • We manufacture complete machineries on Turnkey basis to produce steel tubes and pipes, API Pipes Up to 20” NB (as per API, ASTM and International Std
  • Nirmal Overseas Private Limited believes in providing absolute quality to its clients and adheres to the quality guidelines of ISO 9001:2008
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

  • Oversaw product development initiatives from concept through completion stages.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Conducted market research to identify trends, opportunities, and threats in the industry.

Assistant Director/HR Head

Shri Siya Ram Services Pvt. Ltd. & True Tech International Ltd.
01.2014 - 11.2017
  • Worked as the Assistant Director/HR Head Taking care of the entire billing, client handling & Retention.
  • Conducted training sessions on new processes or products for internal staff members.
  • Analyzed data from multiple sources to identify trends and develop strategies for improvement.
  • Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
  • Implemented policies and procedures to ensure compliance with federal, state and local laws.
  • Developed protocols for handling confidential information within the organization.
  • Maintained close relationships with key stakeholders while managing expectations.
  • Assisted in developing strategic plans to meet organizational goals and objectives.

Public Relation Officer (PRO)

Mount Litera Zee School
03.2011 - 04.2013
  • Job responsibility Public Relation Officer (PRO) includes counseling for both parents and students and since the school is in its inception stage, all communication with different bodies, institutions and government departments were done by me. Mount Litera Zee School was a part of Vishudanand Foundation owned by Mr. Pradeep Bishnoi(Managing Director) Exfin India Minirals & Ore.

Back Office Manager & Chinese Interpreter

Exfin (India) Mineral Ore Company Pvt. Ltd
08.2008 - 02.2011
  • Worked as a Back Office Manager & work as a Chinese Interpreter in a Star Export House incorporated with an objective to Export Iron Ore Fines and other commodities from India since year 2003 & a good Interpreter of Chinese language.
  • Assisted in developing strategies for streamlining existing workflows while maintaining quality standards.
  • Ensured that all back office operations were in compliance with company regulations.
  • Negotiated contracts with vendors providing goods or services to the Back Office team.
  • Established relationships with third-party providers offering services related to Back Office operations.

Education

Graduation - Bachelor of Computer Application

Vinayaka Mission Univercity
New Delhi
01-2013

Balika Siksha Sadan
Kolkata
04-2007

Skills

  • Human Resources Operations
  • Payroll coordination
  • Strategic planning
  • New Business Development
  • Vendor management
  • Staff Management
  • Business development and planning
  • Marketing
  • Quality control
  • Market understanding
  • Performance metrics
  • Territory Management
  • Campaign development
  • Forecasting ability
  • Relationship building and management
  • Account management
  • Sales expertise
  • Research
  • Networking strength
  • Relationship building and rapport
  • Order management
  • Database Management

Professional Highlights

  • Enhanced management’s productivity by organizing bi-monthly meetings to discuss accomplishments, issues and room for improvement.
  • Redesigned all business forms, including time sheets, inventory sheets and appointment calendars to maximize effectiveness and clarity.
  • Trained and managed four employees; performed human resource functions such as hiring, performance appraisals and corrective action; responsible for scheduling, resolving conflicts and determining salaries.
  • Successfully arranged appointments between clients and employees.
  • Responsible for typing memos, reports and other correspondence.
  • Took detailed messages for person called upon, including name, time of call and nature of business.
  • Received and distributed mail and messages to appropriate departments and employees.
  • Strong work ethic and superior interpersonal, customer service and communication skills.
  • Excellent time management skills that allow for the multi-tasking of all responsibilities.

Accomplishments

  • Assisted in raising fund for Help Care Society and received Gold Medal
  • National leval sports player in the year 2008 - 2012 & represented Bihar Team
  • Received gold medal in Painting competition in the year 2010 - 2011

Languages

Hindi
First Language
English
Elementary (A2)
A2

Affiliations

  • Driving
  • Listening to music
  • 'Cooking

Timeline

Business Development Manager

ENCON Thermal Engineers Pvt. Ltd.
03.2023 - Current

General Manager

Nirmal Overseas Ltd.
12.2017 - 12.2022

Assistant Director/HR Head

Shri Siya Ram Services Pvt. Ltd. & True Tech International Ltd.
01.2014 - 11.2017

Public Relation Officer (PRO)

Mount Litera Zee School
03.2011 - 04.2013

Back Office Manager & Chinese Interpreter

Exfin (India) Mineral Ore Company Pvt. Ltd
08.2008 - 02.2011

Graduation - Bachelor of Computer Application

Vinayaka Mission Univercity

Balika Siksha Sadan
Shikha Sharma