Shikhar Chaudhary

• Client Requirement Gathering & Solution Design: Acted as primary liaison with clients to capture business requirements and design scalable HighRadius solutions aligned with financial and operational goals.
• Project & Delivery Management: Led end-to-end planning and execution for high-impact projects under tight deadlines; improved delivery efficiency by 30%. Managed interdependencies and conducted WSRs, MSRs, and QSRs to track progress.
• Leadership & Team Management: Supervised 5 associate consultants on 2 escalated, high-stakes projects. Resolved critical issues, restored client trust, and retained $200K+ in annual value through successful delivery.
• Product Roadmap & Feature Design: Developed detailed roadmaps and specifications, clearly defining scope, timelines, and deliverables. Ensured smooth handoffs across design, development, and QA.
• Risk & Issue Mitigation: Identified project risks early and implemented mitigation strategies, reducing escalations by 40%. Led regular finance and business reviews to ensure alignment.
• Client Enablement & Change Management: Delivered training sessions and workshops to support user adoption. Created user guides and internal documentation for long-term success.
• Stakeholder Communication: Worked closely with C-level executives, finance, and IT teams to maintain project transparency and alignment. Presented impactful updates and reports to aid decision-making.
• Multi-Project Coordination: Simultaneously managed multiple enterprise implementations, delivering on time and within budget while balancing priorities across clients and internal teams.

• O2C Transformation: Partnered with clients to design and implement tailored O2C models, enhancing AR visibility and reducing manual effort.
• Strategic Analysis: Identified process gaps and automation opportunities, delivering data-driven insights and recommendations.
• Client Engagement: Led client meetings to gather feedback, address issues, and ensure goal alignment; prepared concise progress and risk reports.
• Cross-Functional Collaboration: Coordinated with product, technical, and project teams to ensure seamless delivery.
• Analytics & Dashboarding: Prepared analytical dashboards to enhance visibility into collections performance, and support data-driven decision-making.
• Project Tools: Managed project dependencies using Salesforce, JIRA, and Smartsheet for effective execution.

Technical Implementation: Performed ERP data validation, data loading, and system integration to ensure seamless transitions and functionality.

Security and Connectivity: Configured and managed secure data transfer methods, including PGP, API encryption, and SFTP/SSH setup.

Finance Process Automation: Automated accounts receivable (AR) collection processes by generating worklists and optimizing workflows within the finance domain.

End-to-End Correspondence Functionality: Implemented and maintained complete correspondence workflows, ensuring accurate generation, delivery, and tracking of customer communications related to financial operations.