Summary
Overview
Work History
Education
Skills
Interests
Career Statement
Responsibilities Handled
Disclaimer
Personal Information
Timeline
Generic

SHILPA

Deputy manager Branch Banking Operation
Sindhanur

Summary

Being into banking for nearly 9 Years with major organization like ICICI Bank Ltd , AXIS Bank Ltd , HDFC Bank Ltd. I have gathered potential knowledge in different area such as Account , Cash Services, Clearing, CMS, and Front Desk Activities and handaling loan disbursement like PL AL Gold Loan. as a individually . In a lookout for challenging and rewarding opportunity in an organizations wherein could get more exposure on my career and I can utilize my skills and Knowledge which will contributes towards organizations growth.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Deputy Manager

HDFC Bank Ltd
06.2022 - Current
  • Branch Operations and Audit Compliance.
  • Account forms (CASA) verification.
  • Customer Request verification.
  • Customer service to ensure walk in customers' issues.
  • Resolution of customer complaints.
  • Clearing and CMS-CTS
  • Handling inward and outward clearing.
  • Maintenance of all registers relating to clearing.
  • Maintenance of other bank accounts
  • Handling of ATM complaints.
  • Ensuring the ATM Machines are functioning properly.
  • Handling ATM pins and Internet Banking pins including maintenance of Registers (tallying of physical stock on daily basis).
  • Achieving Life Insurance every month.
  • Retail liability productivity
  • Achieving Saving Account/Current Account target every month. And also application process for activation
  • Car Loan Disbursement. Personal loan disbursement KCC loan login and disbursement SLI group loans disbursement.
  • Third Party Productivity(Life insurance, Mutual funds, Health insurance)

Deputy Manager

AXIS Bank Ltd
01.2020 - 05.2022
  • Branch Operations and Audit Compliance.
  • Account forms (CASA) verification.
  • Customer request form process kyc verification
  • Customer service to ensure walk in customers' issues.
  • Resolution of customer complaints.
  • Front Desk/Attending customer queries/Accounts Opening.
  • Verification of cash Receipts and Cash Payments.
  • Verification of CLEAN NOTE POLICY is adapted.
  • Ensure tallying of cash.
  • Maintenance and verification of Cash related registers.
  • Handling inward and outward clearing.
  • Maintenance of all registers relating to clearing.
  • Maintenance of other bank accounts
  • Handling of ATM complaints.
  • Ensuring the ATM Machines are functioning properly.
  • Handling ATM pins and Internet Banking pins including maintenance of Registers (tallying of physical stock on daily basis).
  • Achieving Life Insurance every month.
  • Retail liability productivity
  • Achieving Saving Account/Current Account target every month. And also application process for activation
  • Achieving FD/RD Month target.
  • Third Party Productivity(Life insurance, Mutual funds, Health insurance)

Assistant Manager

ICICI Bank
07.2016 - 01.2020
  • Branch Operations and Audit Compliance.
  • Account forms (CASA) verification.
  • Customer request form processing and Kyc verification
  • Customer service to ensure walk in customers' issues.
  • Resolution of customer complaints.
  • Front Desk/Attending customer queries/Accounts Opening.
  • Verification of cash Receipts and Cash Payments.
  • Verification of CLEAN NOTE POLICY is adapted.
  • Ensure tallying of cash.
  • Maintenance and verification of Cash related registers.
  • Handling inward and outward clearing.
  • Maintenance of all registers relating to clearing.
  • Maintenance of other bank accounts
  • Handling of ATM complaints.
  • Ensuring the ATM Machines are functioning properly.
  • Handling ATM pins and Internet Banking pins including maintenance of Registers (tallying of physical stock on daily basis).
  • Achieving Life Insurance every month.
  • Retail liability productivity
  • Achieving Saving Account/Current Account target every month. And also application process for activation
  • clearing and CMS and CTS process
  • Third Party Productivity(Life insurance, Mutual funds, Health insurance)

Education

B.com -

Gulbarga University
01.2012 - 01.2013

PUC - undefined

Dept. of Pre University Education
01.2009 - 01.2010

SSLC - undefined

Kar. Secondary Education Examination Board
01.2007 - 01.2008

Skills

Basic Computer Knowledge

Interests

Listening Music

Career Statement

Being into banking for nearly 9 years with major organization like ICICI Bank, AXIS Bank, HDFC Bank. I have gathered potential knowledge in different area such as Account, Cash Services, Clearing, CMS, and Front Desk Activities and handling loan disbursement like PL AL Gold Loan. I am looking for a challenging and rewarding opportunity in an organization where I could get more exposure on my career and utilize my skills and knowledge which will contribute towards the organization's growth.

Responsibilities Handled

Branch Operations and Audit Compliance, Account forms (CASA) verification, CLH Request verification, Customer service to ensure walk-in customers' issues, Resolution of customer complaints, Front Desk/Attending customer queries/Accounts Opening, Verification of cash Receipts and Cash Payments, Verification of CLEAN NOTE POLICY is adapted, Ensure tallying of cash, Maintenance and verification of Cash related registers, Handling inward and outward clearing, Maintenance of all registers relating to clearing, Maintenance of other bank accounts, Handling of ATM complaints, Ensuring the ATM Machines are functioning properly, Handling ATM pins and Internet Banking pins including maintenance of Registers (tallying of physical stock on daily basis), Achieving Life Insurance every month, Retail liability productivity, Achieving Saving Account/Current Account target every month and also application process for activation, Achieving FD/RD Month target, Car Loan Disbursement, Personal loan disbursement, KCC loan login and disbursement, SLI group loans disbursement, Third Party Productivity (Life insurance, Mutual funds, Health insurance)

Disclaimer

I hereby declare that the information given is true and to the best of my knowledge. I assure you of my commitment and sincerity and serve your organization to the best of my ability to prove worthy of my selection.

Personal Information

  • Father's Name: MOULAPPA G
  • Spouse's Name: Santhosh S Barki
  • Date of Birth: 02/04/1992
  • Gender: Female
  • Nationality: Indian
  • Marital Status: married

Timeline

Deputy Manager

HDFC Bank Ltd
06.2022 - Current

Deputy Manager

AXIS Bank Ltd
01.2020 - 05.2022

Assistant Manager

ICICI Bank
07.2016 - 01.2020

B.com -

Gulbarga University
01.2012 - 01.2013

PUC - undefined

Dept. of Pre University Education
01.2009 - 01.2010

SSLC - undefined

Kar. Secondary Education Examination Board
01.2007 - 01.2008
SHILPA Deputy manager Branch Banking Operation