Shilpa Dhalwanshi
Sr. Associate
Ramvatika Bhilgaon, Nagpur
Summary
Dedicated Sr. Associate with extensive 4 years and 3 months experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding results. Organized and Independent candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Sr. Associate
Nexdigm Pvt Ltd
Pune
09.2021 - 09.2022
- Managing 3 projects ( ANZ, CH, JJ CORE)
- Managing sales reporting, retailing & incentives, data collection from the dealers, data analysis, Dashboard preparation and Audits for all three projects.
- Delegating work to people on daily basis
- Daily Ad-hoc working
- Managing daily , weekly , Monthly & Quarterly calls
- Monthly call with manager & directors regarding project health
- Working on SAP fusion module
- Giving process training to new joiners as well as team members
- Conducting skill trainings , team activities , Fun Fridays
- Clients appreciation for managing TAT and delivering reports on time
- Spoke to customers in native language to increase loyalty and establish relationships.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
- Defined work plans in alignment with stakeholder requirements.
- Promptly mediated disputes between associates to promote better collaboration and avoid work disruption.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Served as keyholder, overseeing business opening and closing operations.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Trained and supported new team members, maintaining culture of collaboration.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Business Analyst
Metro Global Business Solution
Pune
06.2018 - 08.2021
- Managing the full accounts payable cycle from receipt of invoices to payment; including matching purchase orders, obtaining approval and, entering the invoices into the accounting system
- Preparing daily reports and assisting in month end closing and also preparing batch check runs, sorting and match invoices, set invoices up for payment & managing production planning.
- Corresponding with vendors and respond to inquiries also managing vendor relations and build effective partnerships
- Working on Systems SAP ( FICO MODULE)
- Conducting Trainings and Documentation for Accounts payable processes for the new joiners
- Processing cash receipts and accounts receivable maintenance transactions.
- Assisting team with gathering support for all audits, including pulling documentation
- Performing the audit for processed invoices to check all correct details are correct & payment made to correct vendor for correct amount.
- Monthly Dashboard Preparation for invoices with details & report the status of the same to seniors
- Performing RCA (Root Cause Analysis) for the internal errors encountered and resolving it permanently.
- Performer of the month award for handling overall processes efficiently and effectively.
Education
MBA - Accounting And Finance
MBA
Sinhgad School Of Business Management, Pune 06.2016 - 06.2018
BBA - Accounting And Finance
GS College of Commerce And Economics, Nagpur
Nagpur 06.2013 - 06.2016
HSC - Commerce
Kanhan Valley School, Dungaria
Chhindwara, MP 05.2001 -
SSC -
Kanhan Valley School, Dungaria
Chhindwara 05.2001 -
Skills
Project Management
Excel
Power BI
Tableau
SQL
MS word
Lean six sigma yellow belt
Lean six sigma blue belt
Data visualization
Decision making
Team handling
Certification
Tableau
Timeline
Power bi
08-2023
Sql
07-2023
Tableau
05-2023
Sr. Associate
Nexdigm Pvt Ltd
09.2021 - 09.2022
Six sigma blue belt
06-2019
Business Analyst
Metro Global Business Solution
06.2018 - 08.2021
MBA - Accounting And Finance
MBA
06.2016 - 06.2018
BBA - Accounting And Finance
GS College of Commerce And Economics, Nagpur
06.2013 - 06.2016
HSC - Commerce
Kanhan Valley School, Dungaria
05.2001 -
SSC -
Kanhan Valley School, Dungaria
05.2001 -