Summary
Overview
Work History
Education
Skills
Certification
Timeline
SHILPA GIRISH

SHILPA GIRISH

Bangalore

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Service Operations - Team Lead

Healthifyme
Bangalore
10.2015 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Increased productivity by streams through effective change management practices.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures
  • Implemented training programs to maximise team member development and potential
  • Cultivated positive, productive team environments, resolving conflicts quickly
  • Built strong operational teams to meet process and production demands.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Identified areas of deficiency and performed root-cause analysis to solve problems
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Evaluated and reported on department metrics to upper management.
  • Reduced process lags and trained team members on best practices and protocols.
  • Developed action plans based on analysis findings and implemented solutions.
  • Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.
  • Built and developed employee talent to drive engagement, resulting in advancement within company.
  • Maintained staff by recruiting, selecting and developing personal growth opportunities.
  • Created formulas of successful strategies to enhance financial welfare of organization for maximum profit.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Analyzed key performance indicators to identify effective strategies.
  • Worked closely with human resources to support employee management and organizational planning.

Nutritionist

Azveston Healthcare Pvt. Ltd
Bengaluru
06.2014 - 08.2015
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping, and use by other medical professionals
  • Provided in-depth information on nutritional care to maximize health
  • Managed multiple nutritional educational groups to increase client nutrition knowledge
  • Partnered with interdisciplinary care team to address resident nutrition programs
  • Referred patients to appropriate outpatient settings for additional diet education and support
  • Created and prepared visual aids, manuals and other materials used in teaching
  • Educated clients about long-term health benefits of balanced diets and exercise programs
  • Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients
  • Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements

Nutritionist

Lavandoo Health India Pvt. Ltd
Bangalore
02.2013 - 03.2014
  • Partnered with interdisciplinary care team to address resident nutrition programs
  • Referred patients to appropriate outpatient settings for additional diet education and support
  • Calculated, revised and verified proper enteral and parenteral feedings to meet nutritional needs
  • Created and prepared visual aids, manuals and other materials used in teaching
  • Planned, directed, and monitored clinical functions of dietetic staff
  • Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients
  • Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements
  • Managed multiple nutritional educational groups to increase client nutrition knowledge
  • Provided in-depth information on nutritional care to maximize health
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping, and use by other medical professionals

Dietician

Vibes Health Care
Bangalore
06.2012 - 02.2013
  • Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements
  • Coached individuals on methods for managing chronic diseases with effective dietary plans
  • Monitored patient progress and documented nutritional information in patient charts and records
  • Provided medical nutrition therapy to individuals and groups with chronic illnesses
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements
  • Liaised with healthcare professionals in creating nutrition-related treatment plans

Dietician

Talwalkars Better Value Fitness Ltd
Bangalore
08.2010 - 08.2012
  • Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements
  • Coached individuals on methods for managing chronic diseases with effective dietary plans
  • Monitored patient progress and documented nutritional information in patient charts and records
  • Provided medical nutrition therapy to individuals and groups with chronic illnesses
  • Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives
  • Planned nutritious meal options for individuals with various health needs and conditions
  • Coordinated and implemented nutrition programs within community to promote healthy eating
  • Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns
  • Developed and maintained courteous and effective working relationships

Education

Master of Science - Food Services Management

IGNOU, Bangalore

B. Sc - Clinical Nutrition and Dietetics

Smt. V.H.D. Institute of Home Science, Bangalore University, Bengaluru, KA

Skills

  • Team leading
  • Team management
  • Leadership
  • Team leader
  • Pilot projects testing
  • Team building
  • Customer relationship management
  • HR knowledge
  • Budgeting and cost control strategies
  • Management
  • Improvement plan knowledge
  • Experience in leadership
  • Quantitative skills

Certification

  • DOB : 28th-03-1988

  • Marital status - Married

Timeline

Service Operations - Team Lead - Healthifyme
10.2015 - Current
Nutritionist - Azveston Healthcare Pvt. Ltd
06.2014 - 08.2015
Nutritionist - Lavandoo Health India Pvt. Ltd
02.2013 - 03.2014
Dietician - Vibes Health Care
06.2012 - 02.2013
Dietician - Talwalkars Better Value Fitness Ltd
08.2010 - 08.2012
IGNOU - Master of Science, Food Services Management
Smt. V.H.D. Institute of Home Science, Bangalore University - B. Sc, Clinical Nutrition and Dietetics

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