Shilpa Jain

Project: RB Private Wealth

Scope of the project is related to Cards Jobs and Onboarding the bank clients across nation.

Roles and Responsibilities:

• Assisted in creating documentation related to QA processes such as Test Plans and Reports.
• Executed end-to-end tests to ensure all components of the system are working as expected.
• Identified, investigated and documented defects in the system.
• Monitored production systems regularly to identify any potential bugs or issues.
• Conducted regression tests after bug fixes to verify that issues were resolved correctly.
• Provided feedback on usability issues identified during testing activities.
• Participated in peer reviews of test plans and test cases developed by other team members.
• Evaluated new features or enhancements from a quality assurance perspective.
• Attended regular meetings with cross-functional teams to discuss project progress updates.
• Worked closely with product owners and business stakeholders to understand their needs and objectives.
• Analyzed customer needs and recommended appropriate products or services.

Project 1: Company Health Check

Here we are performing the company’s Financial Statements checks like Income Statements, Cashflows, Balance Sheets where we track the Budgets, Forecasts, Actual Performance of the company.

Project 2: Chapter11

Here we are performing the company’s claims related to chapter 11 bankruptcy, where we track different types of Claims, Contract team, Vendors, Matching process to match the exact or appropriate Counterparties.

Roles and Responsibilities:

• Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
• Created detailed bug reports with steps to reproduce the issue along with screenshots.
• Performed root cause analysis for identified issues, tracked progress and reported results.
• Participated in design reviews and code reviews to ensure compliance with established coding guidelines and standards.
• Ensured that all projects adhere to company standards and industry regulations regarding quality assurance practices.
• Supervised a team of QA Engineers in executing all phases of testing activities.
• Collaborated closely with development teams to ensure product stability before release.
• Tracked project timelines and milestones ensuring timely completion of tasks within budget constraints.

Project: A-Vnext

Here we are performing the IoT connection between the Car and any Devices (Includes Smart Phones, Tablets) to perform the operations. It has the different modules like Vehicle Management, Service Activation, Maps, Campaigns, bulk commands, single commands etc.

Roles and Responsibilities:

• Reviewed user manuals and other documentation related to the application being tested.
• performed cloud testing for the IoT devices.
• Facilitated user acceptance testing sessions with internal and external customers.
• Collaborated with development teams to ensure quality of product releases.
• Performed regression testing after each iteration of code changes to verify functionality is still intact.
• Documented all test results, including successes and failures, for future reference.
• Analyzed and documented business requirements to create test plans, cases, and scripts.
• Provided feedback on software design documents to ensure quality standards are met.
• Monitored bug tracking systems for resolution of defects reported by users.
• Managed a team of 28 testers in the execution of manual and automated tests.
• Created detailed reports outlining results from testing activities and presented findings to stakeholders.

Project: AXOS

Here the clients use to raise the chapter 7 case, documents, claims, dates, distributions, tasks etc. featured where automated using Selenium web driver with C#.

Roles and Responsibilities:

• Executed web services API calls through Postman and SoapUI to validate data integrity between systems.
• Worked closely with developers in debugging applications by providing relevant logs and screenshots from failed tests.
• Developed automated test scripts for regression and functional testing using Selenium WebDriver.
• Implemented continuous integration processes with Jenkins for quick feedback cycles.
• Identified, documented, tracked and resolved defects found during the software development process.
• Provided technical guidance and mentorship to junior members of the team in order to improve their skillset.
• Collaborated with other teams such as DevOps and Infrastructure teams for setting up test environments and deploying applications.
• Analyzed user requirements and developed effective automation strategies to meet them.
• Investigated various open source frameworks such as Specflow.
• Performed exploratory testing on newly released versions of software products before they go live in production environment.
• Participated in sprint planning meetings with developers and product owners to understand upcoming features and changes.
• Assisted in developing a framework architecture which can be used across multiple projects within the organization.

Project: GSCV (Global Services Coverage Validator)- DELL

Dell is doing the business in different countries by maintaining the service centers all over the globe. This application helps the user to find nearby store for their laptop/desktop repairs or for new products.

Project: Cloud SaaS (SOT) - Cisco BAU

Cisco is doing the business in different countries by selling their Product WebEx over SAAS which is used for Online Meeting, Video Conferencing, Online Bridges, Voice Chat, Audio and Storage Features. The product is sold across the globe with Major Market in Europe and USA. Written the scripts for regression functional testing.

Project: Smart Search Alpha Release (cisco one search)

We merge the results from different repositories that we have cisco client. It’s like an ice-cream format where we can adjust, or user can adjust which repository results need to come up or they don’t need it. It’s Front-End GUI.