Shilpa Joseph
Admission & Visa Officer
Kongorpilly
Summary
Oracle Certified Database Associate and B.Tech CS graduate with 10+ years across Forex FEMA compliance, NBFC gold loans, and Canada student visa operations. Expert & Knowledgeable person with solid background in strategic planning and operational oversight. Proven ability to lead teams and execute initiatives that enhance organizational effectiveness. Demonstrated expertise in conflict resolution and resource management.
Overview
4
4
Languages
1
1
Certification
15
15
years of professional experience
Work History
Visa Officer- Canada
Santamonica Study Abroad Pvt Ltd
12.2022 - Current
- Working within a team to assess and process visa applications to ensure applicants meet legal requirements and eligibility criteria, which involves carefully examining all submitted documents to verify the accuracy and completeness of the information provided by applicants, and making decisions based on immigration laws and policies.
- Reviewed and processed visa applications, ensuring compliance with Canadian immigration regulations and policies.
- Conducted thorough assessments of applicants' documentation, enhancing the accuracy of processing timelines.
- Collaborated with educational institutions to verify enrollment, facilitating timely visa approvals for students.
- Provided expert guidance to applicants regarding visa requirements, improving customer satisfaction and clarity.
Junior Executive
Muthoot Forex Limited
06.2017 - 11.2022
- Working within a team of highly motivated graduates to maintain the accounts and other processes. Deeply involved in the accounting, implementing, and maintaining of foreign exchange accounts, money transfers, etc.
- Handling the accounts entry with the use of Excel-based bank statements and in-house software.
- Execution of the Tax Deducted at Source (TDS) for the company, as per state requirements, on a monthly basis.
- Renewal of Digital Signature Certificate (DSC) for GST, TDS, and other operations.
- Playing a key role in preparing and completing day-to-day payments for foreign currency purchases, and other in-house payments.
- Coordinated daily foreign exchange transactions, ensuring accuracy and compliance with regulatory standards.
- Monitored cash flow and liquidity management, enhancing operational efficiency and minimizing risk exposure.
- Developed and maintained relationships with clients, providing tailored solutions to meet their currency exchange needs.
- Utilized financial software to generate reports, facilitating data-driven decision-making and strategic planning.
Junior Executive
Muthoot Finance Ltd
06.2016 - 06.2017
- Working within a team of graduates in a branch to deliver service to customers. Involved in the creation, implementation, and maintenance of gold loan, money transfer, foreign exchange, gold coin schemes, and other products for various clients.
- Analyzing user requirements.
- Data Migration.
- Supporting and enhancing existing customers.
- Handling and analyzing large amounts of gold and money.
- Trained new staff in operational procedures and customer service protocols, fostering a collaborative team environment.
- Analyzed market trends to identify opportunities for product enhancements and service improvements, driving customer satisfaction.
- Collaborated with cross-functional teams to streamline processes and improve service delivery, increasing overall productivity.
- Assisted in the preparation of financial documentation for audits, ensuring adherence to organizational compliance requirements.
IT and Technical Head
Clovers Safety Services Pvt Ltd
09.2013 - 04.2015
- Involved in the entire processing, recording and maintenance of the students and company data. Worked within a team of professionals to deliver support and guidance for the safety training courses.
- Responsibilities:
- Updation and handling of their website. Administration and maintenance of the students' details for the particular safety training courses.
- Carrying out the Course certificate administration charges.
Graduate Apprentice
Fertilizers and chemical Travancore Limited (FACT)
01.2012 - 01.2013
- Training under one of the most experienced members of the company in SAP.
- Carrying out programming and database tools like Visual Basic, Java 7.0, NetBeans 7.2.1 with backend support as Oracle (TOAD), MySQL.
Programmer
Accentives
01.2011 - 2011
- Academic project from Accentives in 2011.
- Provided overview of project scope and objectives.
- The project was developed as part of our final semester assignment. The web application was designed for news-establishing companies.
- Created a web application to aggregate news from diverse sources, facilitating timely and efficient news distribution.
- Contributed as a collaborative team member.
- Developed code using ASP.NET for the front end and Microsoft SQL Server 2005 for the back end.
- Steps for developing the code as per the requirements (ASP.NET as front end, Microsoft SQL Server 2005 as back end).
- Completed one-month industrial training at Softguide Technologies, gaining practical experience in software development.
Education
Bachelor of Engineering - Computer Science
04.2001 -
High School -
01-2007
Primary School -
01-2005
Skills
Visa compliance
Immigration compliance
Regulatory compliance
Application assessment
Application processing
Document verification
Eligibility assessment
Fraud detection
Financial analysis
Financial accounting
Data analysis
Software utilization
Client communication
Customer guidance
Team collaboration
Documentation accuracy
Case management
Visa application processing
Certification
OCA (Oracle Certified Associate) in Oracle Database 11g administration October 2015 Certification by ORACLE
Interests
Reading novels, Listening to music, Photography, Costume Designing, Driving
Timeline
Visa Officer- Canada - Santamonica Study Abroad Pvt Ltd
12.2022 - Current
Junior Executive - Muthoot Forex Limited
06.2017 - 11.2022
Junior Executive - Muthoot Finance Ltd
06.2016 - 06.2017
IT and Technical Head - Clovers Safety Services Pvt Ltd
09.2013 - 04.2015
Graduate Apprentice - Fertilizers and chemical Travancore Limited (FACT)
01.2012 - 01.2013
Programmer - Accentives
01.2011 - 2011
Vinayaka Mission's - Bachelor of Engineering, Computer Science
04.2001 -
Greet`s Public School - High School,
Greet`s Public School - Primary School,
INTERNSHIP
Softguide Technologies
September 2009