Diploma in computer science and engineering
SHILPA KALA J
Nursery And Montessori Teacher
Bengaluru,KA
Summary
Enthusiastic and compassionate individual with strong passion for early childhood education ,seeking a nursery and Montessori teacher Position to foster and nurturing and stimulating environment for young learners.
Overview
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1
2
2
Bachelor of computer application.
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3
Diploma in nursery and Montessori teacher training
Work History
Technical Support Executive
Serco Global Solutions
04.2013 - 03.2014
- Delivered exceptional technical assistance through both phone and email channels while maintaining professionalism at all times.
- Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
Intern
HAL (Engine Division)
05.2010 - 01.2011
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Diploma - Nursery And Montessori School Teacher
NIECCE (National Institute of Early Child Care Edu
Bangalore 05.2025
Bachelors - Computer Application
Periyar University
Bangalore, KA04.2014
Diploma - Computer Science and Engineering
Bangalore University
Bangalore, KA03.2010
Skills
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Accomplishments
- District level badminton player
- Participated in Yuva Pratibha - HCL Talent Hunt Examination
- Participated in Serco Idol-2013
Disclaimer
I Shilpa, do hereby declare that the information mentioned above, is factually accurate and true to the best of my knowledge.
Timeline
Technical Support Executive
Serco Global Solutions
04.2013 - 03.2014
Intern
HAL (Engine Division)
05.2010 - 01.2011
Diploma - Nursery And Montessori School Teacher
NIECCE (National Institute of Early Child Care Edu
Bachelors - Computer Application
Periyar University
Diploma - Computer Science and Engineering
Bangalore University
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