Shilpi Rana
Risk Management
Bengaluru
Summary
Experienced leader in operational risk management and strategic planning, with a track record of driving compliance and risk mitigation strategies at American Express India. Skilled in cross-functional collaboration and critical thinking. Successfully led high-impact projects, enhancing business continuity and operational efficiency. Demonstrated ability to communicate effectively and manage teams towards achieving corporate objectives.
Overview
9
9
years of professional experience
Work History
Manager - Risk Management
American Express India
07.2019 - Current
- Managing end to end third-party governance process for all international CEG/HR third parties to ensure a robust control mechanism within CEG in line with Amex standards.
- Identify critical areas and opportunities to create a mitigating action plan for the business to optimize the process and ensure compliance.
- Partnering with global teams such as PRSA, Business continuity, Resiliency, Privacy, and other compliance groups to drive strategies with respect to risk management program and efficiencies for CEG business.
- Creating and driving regular leadership updates for awareness and insights on a regular basis, such as monthly/quarterly updates and/or any escalation updates.
- Managing end-to-end implementation of special projects for governance and compliance requirements. Handled multiple urgent and high-visibility initiatives.
- Close partnership with all SMEs and key partners, such as TLM, TSM, Enterprise Resiliency, Technology, Privacy, etc., to drive accurate risk assessments and better solutions.
- Led multiple risk and process training sessions for our teams, business stakeholders, as well as third parties to foster a collaborative understanding of risk landscapes and effective risk mitigation strategies.
- Tracking and reporting of compliance metrics for Risk groups and leadership awareness on a monthly level.
- Supporting audits and leading data management activities for CEG third party governance program.
- Created, as well as supported, the creation of multiple SOPs and process documents to support the internal, as well as external, groups.
- Created reporting dashboard for CEG third-party population on Tableau.
Consultant
Ernst & Young
02.2016 - 06.2019
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients related to risk management and risk mitigation.
- Handled multiple projects related to general Risk Management, financial risk, Business continuity, and third-party related operational risk.
- Assessed, as well as audited, client internal policies and processes to implement risk mitigation controls with respect to operational risk and business continuity. Also benchmarked internal processes on levels of criticality within the client organizations.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
Associate
JPL Law Offices
05.2015 - 01.2016
- Assisted in drafting, vetting, and finalizing contracts for corporate clients with respect to compliance and labor law matters.
- Supported the team with legal opinions on matters related to the Companies Act, employee matters, labor law compliances, as well as other regulatory compliances within companies.
- Supported documentation and due diligence activities of major Project Finance projects on an ongoing basis. This included review of documents as well as on-site reviews.
Education
B.A. LL. B (Hons.) - Law
RML National Law University
Lucknow 04.2001 -
Skills
Operational risk management
Project Management
Quantitative Analysis
Risk Mitigation
Compliance Monitoring
Cross-Functional Collaboration
Problem-solving abilities
Self Motivation
Critical Thinking
Effective Communication
Strategic Planning
Team Management
Timeline
Manager - Risk Management
American Express India
07.2019 - Current
Consultant
Ernst & Young
02.2016 - 06.2019
Associate
JPL Law Offices
05.2015 - 01.2016
B.A. LL. B (Hons.) - Law
RML National Law University
04.2001 -
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