Shinjinee Sarkar

• Lead heritage product documentation initiatives from Capgemini side.
• Own communication and documentation delivery across the project scope.
• Manage cross-functional communication across engineering, product, and stakeholders.
• Work across base utilities products, including SCADA, Habitat, Platform.
• Develop production-ready documentation for enterprise software products.
• Create conceptual, architectural, and user documentation.
• Support Agile documentation lifecycle and release deliverables.
• Improve information architecture and documentation consistency.
• Create architectural diagrams and workflow illustrations.
• Own results of documentation deliverables across project line items.

Key Impact.

• Received multiple client appreciations for ownership and delivery.
• Recognised for documentation accuracy and process improvement.
• Improved documentation consistency across legacy and modern products.

Supported production releases and deployment documentation.

• Created user documentation and instruction manuals.
• Developed help documentation and onboarding guides.
• Created release notes and FAQ documentation.
• Designed infographics and workflow documentation.
• Created video tutorials for product onboarding.
• Collaborated with developers and QA teams.
• Supported live production documentation updates.

• Created conceptual product documentation.
• Developed style guides and templates.
• Created SRS documentation.
• Conducted user research.
• Created screenshot-based documentation.
• Produced workflow documentation.

• Created FAQ documentation.
• Maintained knowledge base.
• Process documentation and policy documentation.
• Training documentation.
• Stakeholder coordination.
• Documentation review and updates.