IT Program Management : 18+ years in BFSI, leading complex IT projects, stakeholder management, and program governance.
Award-Winning Performance : Recognized as Top Talent for 2 consecutive years for delivering business objectives and client satisfaction.
Financial Success : Managed $13M account, achieving 48% profit margin through operational efficiency and client focus.
Client Satisfaction : Sustained 10/10 CSAT score for 4 years, ensuring high-quality service delivery.
Team Leadership : Directed 179 professionals in an Offshore Delivery Centre, overseeing project scope, risk analysis, and quality assurance.
Agile Expertise : Led Scrum Agile projects, delivering enterprise IT solutions on time and within budget.
SDLC Proficiency : Drove end-to-end software development lifecycle, fostering cross-functional collaboration for tailored solutions.
Certifications : PMI-PMP, Prince2 Practitioner, SAFe 6.0, Certified Scrum Master (CSM) with 10 years of project management experience.
Cloud Technology : Certified in AWS Cloud, Salesforce, Microsoft Azure, and ITIL, enhancing technical delivery capabilities.
Vendor Management : Negotiated contracts and built partnerships to support project goals and cost efficiency.
Financial Acumen : Managed P&L, budgeting, and revenue strategies to align with organizational objectives.
Agile Delivery Leadership : Cultivated collaborative, high-performing teams as an Agile Delivery Manager to meet project milestones.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Manager (Lead Consultant)
Infosys Ltd
08.2024 - Current
Client Engagement and Relationship Building: Worked closely with clients to understand their needs and provided strategic guidance to help them achieve business goals.
Strengthening Stakeholder Relationships: Built strong connections with global stakeholders, which improved communication, status reporting and deliverables.
Ensuring Compliance and Governance: Made sure all processes and operations aligned with regulatory and governance standards, maintaining a high level of accountability.
Tracking Performance and Reporting: Streamlined how we monitor and report performance, ensuring SLAs were consistently met at 98% or higher.
Managing Vendor Processes: Handled end to end ECMS process, negotiating better rates and improving margins for subcontractor resources.
Sr. Technical Project Manager
Persistent Systems Ltd
02.2024 - 08.2024
Successfully managed a $13 million account, achieving a perfect 10/10 Customer Satisfaction (CSAT) rating for four consecutive years.
Led project charter development, planning, estimation, risk management, status reporting, budgeting, and forecasting.
Led the development of project estimates and resource plans, consistently delivering projects within 5% of budget projections.
Scheduled and facilitated Monthly Business Review (MBR) and Quarterly Business Review (QBR) meetings with stakeholders.
Led a team of 179 resources, including project managers, architects, developers, testers, and business analysts, across multiple projects and locations.
Delivery Manager
Lentra AI Pvt Ltd
08.2023 - 01.2024
Taking care of LOS Product for multiple banks.
Led team of 37 strong Java, Android Developers and QA.
Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
Managed resources effectively to avoid unnecessary delivery delays.
Technical Project Manager
Persistent Systems Ltd
01.2015 - 08.2023
Successfully managed a $13 million account, achieving a perfect 10/10 Customer Satisfaction (CSAT) rating for four consecutive years.
Led project charter development, planning, estimation, risk management, status reporting, budgeting, and forecasting.
Led the development of project estimates and resource plans, consistently delivering projects within 5% of budget projections.
Scheduled and facilitated Monthly Business Review (MBR) and Quarterly Business Review (QBR) meetings with stakeholders.
Led a team of 179 resources, including project managers, architects, developers, testers, and business analysts, across multiple projects and locations.
Tech Lead
Pinwheel Technologies
09.2012 - 12.2014
Led projects in BFSI, using Delphi, .NET, Oracle PLSQL, Crystal Report, ASP.net, C#, VB.net and BPM tools.
Project Lead
Neorithm Technologies
04.2010 - 08.2012
Led projects in BFSI, using Delphi, .NET, Oracle PLSQL, Crystal Report, ASP.net, C#, VB.net and BPM tools.
Consultant
Capgemini India Limited
12.2009 - 04.2010
Specializing in Delphi, .NET, C#, and Oracle PLSQL.
Software Programmer
InfraSoft Technologies Limited
05.2007 - 12.2009
Contributed to BFSI projects with expertise in Delphi, .NET, VB.Net and Oracle PLSQL.
Consultant
DataVision Software Solutions Limited
07.2006 - 04.2007
Delphi, .NET, VB.net, C# and Oracle PLSQL.
Education
Master's - M. Sc. - Computer Science
Dr. Babasaheb Ambedkar Marathwada University
Aurangabad
01.2005
Bachelor's - B. Sc. - Computer Science
Dr. Babasaheb Ambedkar Marathwada University
Aurangabad
01.2003
Skills
Project Management
Program Management
Team Leadership
Stakeholder Management
Strategic Thinking
Risk Management
Budget
Communication
Conflict Resolution
Change Management
Performance Metrics
Time Management
Resource Allocation
Problem Solving
Resource Management
Estimation
Personal Information
Date of Birth: 07/19/82
Certification
PMP Certified – PMI
Prince2 Foundation & Practitioner
SAFe 6.0 SSM Certified
CSM Certified from Scrum Alliance, USA
AWS Cloud Practitioner
Salesforce Certified Associate
ITIL V3 Foundation Certified
Microsoft Azure Fundamentals
Accomplishments
Consistent 10/10 CSAT score for 4 years.
Led $13M program.
Bravo Award two times for exceptional performance.
Two-time Company's Top Talent.
Got Insta award 2 times within 6 months at Infosys.