Shishir Thakur
Country Manager
Noida,UP
Summary
- With over 21 years of IT consulting experience and 18+ years focused on the North American market, I specialize in strategic growth, global delivery, and consulting services. I have successfully partnered with Fortune 100 enterprises, mid-sized firms, and startups to optimize operations, scale teams, and align talent strategies with business goals. My expertise includes:
- Global Capability Center (GCC) Leadership: Establishing and managing GCC operations to deliver IT consulting, project execution, and staff augmentation services.
- Onsite, Nearshore, and Offshore Delivery: Driving seamless IT project execution across North America, APAC, and other regions, ensuring scalability and quality.
- P&L Ownership: Managing budgets, revenue growth, and profitability across consulting engagements.
- Consulting & Client Engagement: Building long-term partnerships and delivering tailored IT solutions.
- Strategic HR & Workforce Planning: Defining hiring metrics, reducing turnover, and improving retention.
- Business Development: Driving revenue growth through innovative methodologies and account penetration.
- Operational Excellence: Streamlining workflows, enhancing productivity, and ensuring compliance. Known for my solution-driven approach, I excel at bridging geographies, fostering collaboration, and transforming consulting engagements into competitive advantages.
Overview
19
19
years of professional experience
1
1
Certification
2
2
Languages
Work History
Country Manager
Droisys
05.2025 - Current
- Spearheading operational strategies to enhance scalability and efficiency.
- Leading engineering teams to drive innovation and technical excellence.
- Expanding market presence through strategic partnerships and business development.
- Collaborating with global leadership to align consulting services with client goals.
- Full P&L Ownership: Managing budgets, revenue growth, and profitability across consulting engagements.
- Global Capability Center (GCC) Leadership: Establishing and managing GCC operations to deliver IT consulting, project execution, and staff augmentation services.
- Onsite, Nearshore, and Offshore Delivery: Driving seamless delivery across North America, APAC, and other regions, ensuring high-quality IT project execution and workforce scalability.
- APAC Region Delivery: Coordinating cross-border teams to support IT projects and staff augmentation initiatives, strengthening global delivery capabilities.
- Driving operational excellence by streamlining workflows, enhancing productivity, and ensuring compliance.
Director of Professional Services
Droisys
09.2015 - 05.2025
- Directed end-to-end staffing and consulting operations for North America.
- Established KPIs to monitor performance and drive continuous improvement.
- Managed budgets, vendor relationships, and compliance across consulting engagements.
- Fostered a culture of innovation and accountability within professional services teams.
Sr. Manager – Business Development
VLink Inc
03.2014 - 09.2015
- Acquired new clients across North America for IT consulting services.
- Developed full life-cycle account strategies from proposal to delivery.
- Acted as primary interface with clients for performance, billing, and contract negotiations.
- Supported consulting engagements with TCS, Wipro, Cognizant, Tech Mahindra, and Fortune 500 firms.
Manager – Professional Services
Damco Solutions Pvt Ltd
12.2012 - 03.2014
- Led business development and client acquisition for US-based consulting clients.
Account Manager
Varite Inc
05.2012 - 11.2012
- Managed recruitment and consulting delivery for IT clients.
- Specialized in US work authorizations (H1B, L1, EAD, TN, GC).
Manager – Business Development / Account Manager
Diverselynx LLC
07.2011 - 05.2012
- Delivered consulting support for US clients, vendor management, and subcontracting.
- Built strong networks to tap passive requisitions and improve talent pipelines.
Lead Technical Resource
Apex TGI India Pvt. Ltd
06.2007 - 03.2011
- Supported US clients including Dow Jones, AT&T, Credit Suisse, and New York Life Insurance.
- Managed vendor relationships, project requirements, and SLA compliance.
- Experienced with ATS platforms (ZONIAC, Bullhorn).
Assist Project Officer (Tech)
OC CWG Delhi 2010
01.2010 - 01.2011
- Oversaw IT services and infrastructure for Commonwealth Games projects.
Technical Assistance
National Science Center
11.2006 - 04.2008
- Developed science-related IT projects, including speech recognition software.
- Established an Information Gallery inaugurated by a Member of Parliament.
Education
SMP - Business Administration
Indian Institute of Management, Calcutta
01-2020
Bachelor’s - Information Technology
Manipal Academy of Higher Education
01-2003
Higher Secondary - Science
GA Q. DAV School, Delhi
01-1996
Skills
IT Consulting & Professional Services
Business Development & Client Acquisition
Global Talent Strategy & Workforce Planning
Offshore-Onsite-Nearshore Delivery (North America & APAC)
Global Capability Center (GCC) Management
Strategic Partnerships & Stakeholder Engagement
Behavioral Interviewing & Retention Frameworks
Sales Enablement & Account Farming
Certification
ITIL v3 Foundation
Timeline
Country Manager
Droisys
05.2025 - Current
Director of Professional Services
Droisys
09.2015 - 05.2025
Sr. Manager – Business Development
VLink Inc
03.2014 - 09.2015
Manager – Professional Services
Damco Solutions Pvt Ltd
12.2012 - 03.2014
Account Manager
Varite Inc
05.2012 - 11.2012
Manager – Business Development / Account Manager
Diverselynx LLC
07.2011 - 05.2012
Assist Project Officer (Tech)
OC CWG Delhi 2010
01.2010 - 01.2011
Lead Technical Resource
Apex TGI India Pvt. Ltd
06.2007 - 03.2011
Technical Assistance
National Science Center
11.2006 - 04.2008
Bachelor’s - Information Technology
Manipal Academy of Higher Education
Higher Secondary - Science
GA Q. DAV School, Delhi
SMP - Business Administration
Indian Institute of Management, Calcutta