Shivakumar M. S
Bangalore
Summary
Resourceful Restaurant General Manager known for efficiently completing tasks and driving operational success. Possess specialized skills in team leadership, inventory management, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and high levels of guest satisfaction.
Overview
12
12
years of professional experience
Work History
Centre Head
Skyjumper Jumper Sports And Amusements Pvt Ltd
Bangalore
04.2024 - 10.2025
- Managed staff schedules to optimize team performance and coverage.
- Trained new employees on company policies and customer service standards.
- Implemented inventory control measures to reduce waste and manage costs.
- Developed promotional strategies to enhance customer engagement and sales.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Kept up-to-date records of employee performance reviews.
- Recruited, trained, and supervised staff members.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Ensured compliance with safety regulations and standards across all operational areas.
- Led safety training sessions for staff to promote workplace awareness and protocols.
- Conducted regular safety audits to identify hazards and recommend improvements.
- Conducted routine inspections of equipment and facilities for maintenance needs.
- Documented maintenance activities and repairs in company records accurately.
- Responded promptly to emergency breakdowns at any time during shift hours.
Deputy District Manager
Dominos Pizza, Jubilant Food works
Bangalore
11.2015 - 02.2024
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Motivated and trained employees to maximize team productivity.
- Monitored supply chain and managed logistics functions for company.
- Trained, coached and managed 40 person team of fresh and semi-skilled.
- Adhered to applicable guidelines and requirements, and assisted team in doing same.
- Doing Inventory management on daily and weekly basis.
- Daily Cash handing of session and submitting any discrepancy report to Manager.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Assistant Manager
Ammis Biryani
Bengalore
02.2014 - 07.2015
- Trained, coached and managed 15 person team and experienced professionals.
- Assisted with improving revenue and customer numbers by overseeing implementation of diver sales and service initiatives.
- Monitored supply chain and managed logistics functions for company.
- Motivated and trained employees to maximize team productivity.
Skills
- Customer Relations
- Stocking and Replenishing
- Inventory controls
- POS Systems
- Sanitizing understanding
- Point of Sale Knowledge
- Staff Management
- Customer assistance
- Interpersonal Communication
- Cash Register Operation
- Teambuilding
- Refund Handling
- Dependable and Responsible
- Product Restocking
- Performance evaluation
- Cost control
- Employee motivation
- Operations management
- Point of sale operation
- Cash Handling
- Reports and documents
- Inventory management
- Staff training
- Customer service
- Team leadership
Mobile Numbers
- 8431928663
- 8618639758
Linguistic Ability
- English
- Kannada
- Hindi
- Telugu
Personal Details
- Date of Birth: 05/16/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Job Summary
- Assistant Manager, Ammis Biryani, Trained, coached and managed 15 person team and experienced professionals., Assisted with improving revenue and customer numbers by overseeing implementation of diver sales and service initiatives., Monitored supply chain and managed logistics functions for company., Motivated and trained employees to maximize team productivity.
- Deputy District Manager, Dominos Pizza, Jubilant Food works, Bangalore, 11/01/15, 02/29/24, Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments., Motivated and trained employees to maximize team productivity., Monitored supply chain and managed logistics functions for company., Trained, coached and managed 40 person team of fresh and semi-skilled., Adhered to applicable guidelines and requirements, and assisted team in doing same., Doing Inventory management on daily and weekly basis., Daily Cash handing of session and submitting any discrepancy report to Manager., Collaborated with outside departments to coordinate solutions and retain guest satisfaction., Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Sky Jumper Sports And Amusements Pvt ltd Bangalore, 04/05/24, 07/02/25
Education Summary
- 2nd PUC, Govt Boys College, Srinivasapura, Kolar
- B.com, Dr C.V Raman University
Timeline
Centre Head
Skyjumper Jumper Sports And Amusements Pvt Ltd
04.2024 - 10.2025
Deputy District Manager
Dominos Pizza, Jubilant Food works
11.2015 - 02.2024
Assistant Manager
Ammis Biryani
02.2014 - 07.2015